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The Digest of upcoming webinars has been updated as of April 2.
In April, you don't want to miss the GC Live Event, Diagnostics From Your Desk, Troubleshooting From Your Kitchen Table on April 11!
Check out the new Agilent Community Group, GPC…
The slope of the second plateau in the leak test for the quat pump of our Agilent 1100 fails. We are getting a negative slope of -2.18. Pressure and slope for the first plateau passed. Pressure for second plateau passed but the slope was negative giving…
What version of WinUV do you have? We were delivered WinUV 5.1.3 with .1042 (Part 11 security module).
The system was built with a tutorial in Adobe Flash but unfortunately for all of us, Flash was discontinued worldwide for security reasons. This meant…
Hi,
I suggest to run an auto-tune, then you will have a checktune report at the end of a sucessful auto-tune. If the auto-tune fails for the same reason you have mentioned and gives the same error message and you are sure the bottle not empty and nebulizer…
Basically you must create standard calibration level with level name as you wish, and u will not use this level for calibration, but only for comparing your QC in batch table with this "calibration level".
Hi Sabbas, The "Peaks and Valleys" option can be used to label both peaks and valleys on the same spectrum.
Right-click on any dataplot and click "Peak Labels", and under "Peak Type", select "Peaks and Valleys". If the "Threshold" value is set up according…
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Can I use reaction volumes larger than 30 μL on the AriaMx?
Resolution
There is no problem with using higher reaction volumes, but the instrument performance can only be...
This Information Applies To: Agilent OpenLab CDS software version 2.3 or higher.
Issue
Chromatogram gridlines can help users to get a better understanding of the scale of the peaks. However, in some cases, the gridlines are not desired, such as...
How to Reset the Agilent GC/MSD Tune File to Default Values
Multiple Results
This Information Applies To: Agilent GC/MS MassHunter Acquisition Software
Issue
If there is a problem with the current tuning parameters and a need to tune from the default parameters, see the following procedure to reset the EI tune file (atune...
This Information Applies To: Agilent OpenLab CDS (version 2.x)
Contents:
In the following procedure, you will find steps to create a multipoint ESTD calibration method with OpenLab CDS 2.X.
Steps to follow:
1. Load the Data
a. From Data...
This Information Applies To: Agilent MassHunter Quantitative Analysis Software
Issue
Chromatographic peak integration is a critical part of accurate and reproducible quantitative data analysis. The integrator type and the integration parameters...
This Information Applies To: Agilent 6200/6400/6500 Series LC/MS Systems
Issue
Instructions on how to fill the calibrant bottle on 6200/6400/6500 Series LC/MS Instruments when calibrant levels are running low.
Background
The ability to autotune...
This Information Applies To: All Agilent 6000 Series LC/MS Systems without a gate valve for ion capillary installation/removal.
Issue:
Installing the Ion Transfer Capillary after cleaning or replacement. For instructions for installing an ion capillary...
This Information Applies To: AriaMx Real-time PCR System
Issue
The saturation level is unique for each optical module after the offset of calibration factor and background calibration. The FAM, ROX, HEX, CY3 & CY5 optical modules will saturate at...
This Information Applies To: Agilent LC Systems
Issue
While it is possible to combine modules from different HPLC series such as 1100, 1200, 1260 or 1290 series to create a functioning LC system, there are some important topics to consider.
...
Fixes for the "RPC Server Unavailable" Error
Multiple Results
This Information Applies To: Agilent OpenLab CDS
Issue
When launching the instrument Acquisition screen/instrument session, there is an "RPC Server Unavailable" error.
Resolution
Accessing the Services App (Windows)
There are two ways to...