Hello, Does this 6890N have a MSD connected to it, or are you just using 2D detectors on the GC? If you do not have a MSD then the GC/MS drivers should not be causing any issues. Looking over the SV reports you attached, the OpenLab CDS application appears…
Hello CMZainea
unfortunate this problem still hawe
With the help of the user's manual, we already finded several reasons and troubleshoot the error.
They are:
"Check the FID jet for clogs or damage. If the jet is clogged, you can try cleaning…
Hi, I have a GC 6890N with 5973N Mass selective detection, last week the computer failed and I had to change for another computer, on this computer windows XP, I installed the MSD ChemStation G1701EA E.02.00.493 software, on the Agilent MSD configuration…
Methods and Application Resources
Agilent YouTube
Recorded Webinars
Customer Education
CrossLab Method Services
Partner with Agilent CrossLab to accelerate productivity, and design the outcome you want to achieve. Our global team of…
Hello all, I wish if I can find someone help me in this problem in ICP OES 5100 When I have been trying to ignite plasma It's happening one from two actions
1 - Plasma it ignite some moments and after that it turn off and software gives this message…
Hi all,
I have taked the FID from a HP 6890 plus and put it on a Agilent 6890N that had two inlets and two ECD detectors. I only use the front inlet and installed the FID on the front detector, and removed the electronics for the second inlet and…
Even experienced analysts can fail to recognize problems that hamper productivity in the ICP-MS workflow. So we’ve put together tips to help you recognize – and solve – problems in four key areas: sensitivity, accuracy, precision, and background. Replace…
Hello !
The laboratory has a 7890 chromatograph with one evaporator and one FID detector. I want to upgrade it and add a second channel, the same, but for other tasks. I found catalog numbers on the Agilent website, but they are for the 7820 chromatograph…
Hi.
I have GC 8890 with FID detector.
When I turn on the GC, I get this error. I changed the igniter and the cable that is connected from the igniter to the board.
How can I check what is causing this error and how to fix it? There is a suspicion…
Previously there were different length jets depending on whether or not your GC had the adaptable or capillary-only base. (Capillary-only jets are shorter.) These have been replaced with universal FID jets, which will work on both base types going back…
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
ICP-MS Instrument Control or Data Analysis Software will not open, or crashes shortly after opening.
Background
MassHunter uses configuration files to store...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.4 and above (Rev C. and Rev D.)
Issue
The Glitch Resetter resets configuration setting files for MassHunter and can be used when the MassHunter software is exhibiting strange behavior...
This Information Applies To: Agilent ICP-MS MassHunter Software 5.x (Rev D)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x (Rev C)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software revisions 4.x and 5.x
Issue
How to clear or archive the acquisition queue? How to resolve queue task file errors?
Background
The Acquisition Queue ( Figure 1 ) lists all tasks...
This Information Applies To: Agilent Fluorescence Detectors G1321A, G1321B, G7121A, G7121B
Issue
This article describes how to diagnose a leak in your fluorescence detector (FLD) module.
Steps to Follow
Confirm the leak error originated in...
This Information Applies To: Agilent ICP-MS MassHunter 5.1 Software, SPS 4 Autosampler
Issue
The SPS-4 autosampler (ALS) may need to be reconfigured after the Glitch Resetter tool is used to reset the software or after a change from a different...
This Information Applies To: Agilent G4208A Instant Pilot
Issue
This article describes how to switch the illumination of the autosampler on or off (if available) using the G4208A Instant Pilot.
Items Required
G4208A Instant Pilot for Agilent...
This Information Applies To: Agilent 7683B Automatic Liquid Sampler
Issue:
O nly use this alignment procedure if the injector hardware configuration has changed or if the Align Mode light comes on.
Agilent does not recommend performing this procedure...
This Information Applies To: Agilent MassHunter data acquisition software and MassHunter Quantitative Data Analysis Software
Issue
This article explains the difference between quantifier and qualifier ions and provides some general guidance on quantifier...