I don't think it would have a problem as long as you're not trying to connect with both software platforms at the same time. I've seen other customers do similar things (GCMS/FID, using MSD Chemstation for MSD work and GC Chemstation for FID work).
Are there electronic checks that can check to make sure a filament isn't failing because of an electronic issue? We had a filament die, which isn't too surprising considering it was nearly ten years old (teaching institution, the instrument sees periodic…
Hello,
For awhile now, I've been having issues with my resolution axis "passing" for masses 25 and 26 in no gas mode. I have done many cleanings and new tuning solutions. Can anyone explain what is causing this continual failing and what I could do…
Hello Agilent community,
I have recently been 'Recovery Test in GMP' of Openlab 3.4 (Build 3.4.0.242) in a standalone environment using the Windows Hyper-V feature.
During the testing, I found the following two issues
First, a warning message…
Good morning,
We have an Agilent 7820A GC-FID equipped with a G4567A autosampler.
In the middle of a sequence, the system gave the following errors:
ALS Failure State: Preparing Samples
ALS Failure Code 945 : Autoinjector back tower plunger…
Hello, Just to add on to dnprulz 's reply, the expression that he provided will work in OpenLab Custom Calculator and should perform what you are looking to do. However, if you want the pass/fail logic to be set on the report template then you will want…
I work in a small, environmental lab. We test aluminum levels in serum using ICP-MS. We can run batches of 250 samples at a time. We dilute 500 microliters of serum to 5 ml using 0.2% HNO3. We calibrate using 1, 5, 10, and 20 ppb Aluminum std. At the…
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New Year resolution for my ICP-MS: I will keep my ICP-MS analysis free from…
We have OpenLab 2.1 (with content manger) running our GC and LC systems. We have successfully been running 2 x GC and 6 x LC systems however this morning on two of the systems we can see the following error:
Acquisition
Failed to connect to the…
Update: I checked filament and looks fine. Weird when switching from EI to CI source the tune fails 3x in a row and then passes every time after that. This happened twice after switching source. The tunes that pass though do not seem like everything is…
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
ICP-MS Instrument Control or Data Analysis Software will not open, or crashes shortly after opening.
Background
MassHunter uses configuration files to store...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.4 and above (Rev C. and Rev D.)
Issue
The Glitch Resetter resets configuration setting files for MassHunter and can be used when the MassHunter software is exhibiting strange behavior...
This Information Applies To: Agilent ICP-MS MassHunter Software 5.x (Rev D)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x (Rev C)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software revisions 4.x and 5.x
Issue
How to clear or archive the acquisition queue? How to resolve queue task file errors?
Background
The Acquisition Queue ( Figure 1 ) lists all tasks...
This Information Applies To: Agilent Fluorescence Detectors G1321A, G1321B, G7121A, G7121B
Issue
This article describes how to diagnose a leak in your fluorescence detector (FLD) module.
Steps to Follow
Confirm the leak error originated in...
This Information Applies To: Agilent ICP-MS MassHunter 5.1 Software, SPS 4 Autosampler
Issue
The SPS-4 autosampler (ALS) may need to be reconfigured after the Glitch Resetter tool is used to reset the software or after a change from a different...
This Information Applies To: Agilent G4208A Instant Pilot
Issue
This article describes how to switch the illumination of the autosampler on or off (if available) using the G4208A Instant Pilot.
Items Required
G4208A Instant Pilot for Agilent...
This Information Applies To: Agilent 7683B Automatic Liquid Sampler
Issue:
O nly use this alignment procedure if the injector hardware configuration has changed or if the Align Mode light comes on.
Agilent does not recommend performing this procedure...
This Information Applies To: Agilent MassHunter data acquisition software and MassHunter Quantitative Data Analysis Software
Issue
This article explains the difference between quantifier and qualifier ions and provides some general guidance on quantifier...