Hi
I am trying to install the G7201D version of ICP MassHunter on a 1909 Windows 10 laptop.
It goes through the initial process and then errors with a code of 0xe0434352.
Some additional research implies this is a .Net error but a repair install…
In an official Service Note we say "According to our lamp manufacturers there is no shelf life for LC detector deuterium (D2) lamps. Our logistic centers (LC) try to ship lamps from stock before they reach 12 months age. We see the lamps lasting for more…
I have Open Lab CDS Chemstation Edition for GC systems and 7890A with FID. I get in vial concentration of an analyte in a sample from calibration curve as ppm. Need to generate an Intelligent report, I get concentration in sample (with Sample weight,…
When you run startup, does it use the Standard Tune or User Tune? In the new D rev of software (5.X) you can go to Startup/Startup Configuration and just above the Hardware settings table select Configure ignition sequence. For C rev (4.X) click the narrow…
I am using Agilent 8890. I am trying to set the standard for my GC-FID, I am injecting 5mL of methane gas standard with a gas-tight syringe through a switching valve which is set up to the left of my GC. However, I am getting different peaks and areas…
Good Afternoon,
I'm developing a processing method using Mass Hunter Quant. 10.2 for ethanol (quantitate) and other related volatiles (ID only). The instrument setup is a single column that splits to two detectors FID and MS (FID for quant purposes…
I have a MicroGC 990. Seemingly out of no where, the following error has popped up after hitting Control -> Single Run on a method we've been using for months:
Failed to submit "D:\ .... path name .... (GMT -04-00).seq" for acquisition.
Please resubmit…
What version of Windows do is it running? Go to the cell next to the logo (Type here to search) and enter winver and select the run app. At top it should say Windows 10, at this time only MassHunter 5.2 is Win11 compatible. 2 lines below Windows 10 will…
Hi All,
I have an Agilent 7700 ICP-MS running MassHunter 4.6. Interesting issue - the instrument tunes just fine but when I go to run a sample, the data acquisition never stops; it continues well past the time it should have taken including rinse program…
Thank you very much for your quick attention. I take advice to use Labadvisor, however, the host computer is a windows 7 system and the built-in net framework is NE3.5, but LabAdvisor downloaded from Agilent site needs Net Framework version 4.7.2 , which…
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
ICP-MS Instrument Control or Data Analysis Software will not open, or crashes shortly after opening.
Background
MassHunter uses configuration files to store...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.4 and above (Rev C. and Rev D.)
Issue
The Glitch Resetter resets configuration setting files for MassHunter and can be used when the MassHunter software is exhibiting strange behavior...
This Information Applies To: Agilent ICP-MS MassHunter Software 5.x (Rev D)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x (Rev C)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software revisions 4.x and 5.x
Issue
How to clear or archive the acquisition queue? How to resolve queue task file errors?
Background
The Acquisition Queue ( Figure 1 ) lists all tasks...
This Information Applies To: Agilent Fluorescence Detectors G1321A, G1321B, G7121A, G7121B
Issue
This article describes how to diagnose a leak in your fluorescence detector (FLD) module.
Steps to Follow
Confirm the leak error originated in...
This Information Applies To: Agilent ICP-MS MassHunter 5.1 Software, SPS 4 Autosampler
Issue
The SPS-4 autosampler (ALS) may need to be reconfigured after the Glitch Resetter tool is used to reset the software or after a change from a different...
This Information Applies To: Agilent G4208A Instant Pilot
Issue
This article describes how to switch the illumination of the autosampler on or off (if available) using the G4208A Instant Pilot.
Items Required
G4208A Instant Pilot for Agilent...
This Information Applies To: Agilent 7683B Automatic Liquid Sampler
Issue:
O nly use this alignment procedure if the injector hardware configuration has changed or if the Align Mode light comes on.
Agilent does not recommend performing this procedure...
This Information Applies To: Agilent MassHunter data acquisition software and MassHunter Quantitative Data Analysis Software
Issue
This article explains the difference between quantifier and qualifier ions and provides some general guidance on quantifier...