What was the EM Voltage before the source cleaning and filament replacement? How old is the electron multiplier? They do not typically fail, the tune EMV setting slowly gets higher and higher. They typically work fine up to ~2500V or so and then the gain…
Hi mubashirraza, PCBs are not commonly sampled via headspace. SPE is more commonly used as a cleanup step followed by standard auto-sampler injection. PCBs are more often detected using MS or uECD due to their more selective operation. I've attached some…
Hello! I realize this is an old post but wanted to provide more details in case other users encounter the "Make directory failed" error in the future.
This is captured in Software Status Bulletins (SSB's) in a few places.
The solution, if you encounter…
Hi emilymorin ,
I'm glad you found a solution that works for your data sets. I have continued to investigate this issue, but your solution does not work for all of the data sets I have tested with. I suspect disabling the save file feature may work…
Yes, the peaks are changed at every time in response, and may be a little shifted in retention time, but Ii tried to make autotune , but it failed , so Any suggestions
As per my knowledge after changing any component in GC (FID assembly,Injector liner parts,Column) the instrument need to be kept for conditioning about minimum of one hour other wise as you did three to four blank injections has to run. Due to the temperature…
Hello, I am having troubles with the MS40+ pump I use for my ICP-MS machine. I did an oil change yesterday and cleaned out the inside as well as the filters (the oil was pretty low since I had forgotten to check it for a while) and now when I go to turn…
Hello, I am having troubles with the MS40+ pump I use for my ICP-MS machine. I did an oil change yesterday and cleaned out the inside as well as the filters (the oil was pretty low since I had forgotten to check it for a while) and now when I go to turn…
Hello
I recommend to replace X-belt.
P/N 5410047500 Belt timing – 880 mm
When initializing if the belt tension is not enough, It could be failed.
Please check it.
This Information Applies To: Agilent OpenLab CDS
Issue
Reports in OpenLab CDS can be printed or saved manually in Data Analysys, or automatically during reprocessing, or acquisition.
Requirements
The user needs the following Roles and Privileges...
This Information Applies To: Agilent 5975 and 5977 Series GC/MSD systems.
Issue
During tuning, MassHunter prompted the error message: "MSD Fault- RFPA Difficulty", and tune action stopped.
Steps to Follow
Try to reconfigure the GC/MS....
This Information Applies To: Agilent OpenLab CSD 2.5 and above
Issue
The integration optimizer helps find a suitable set of integration events. It allows integration parameters to be tuned via sliders (peak width, slope sensitivity, height reject...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...