Hello,
Our 6545 QTOF has been idle for a few weeks. When I checked the computer today, I found that "communication failed" errors had started appearing a few days after the instrument was last put to Standby. I'm not sure what happened as I don't think…
My manager is wanting me to add pass/fail system suitability assessments to my reports/processing methods. In order to limit my validation work and minimize the number of report templates that I am maintaining, I am trying to keep the report adaptive…
The only change we made was to install a DB-VRX column. It goes to the Agilent splitter mounted inside of the oven, then goes to the FID and MS. When I inject a sample, the FID and MS chromatogram peaks follow each other perfectly. After the injection…
Does anymore have./know of a macro for Agilent Enhanced Data Analysis Software (MSD Chemstation G1701FA F.01.03.2357) that enables the integration of a file (FID and TIC using the ChemStation integrator) to be saved so when you re-open the data file you…
Fortunately yes, so I am covered from that point of view The GC over here is a combo MS-FID machine which can be build to either MS of FID mode. It was in FID mode the last couple of days. Just rebuild the GC to MS mode, but I didnt perfom a full-on cleaning…
Want to quantify or at least qualify trifluoroacetic acid (tfa) on our column, which is almost exclusively used for quantifying propionic acid, with acetic acid as the internal standard. Both dissolved in acetonitrile. It seems like tfa would work, but…
Won't start without a "Mating Connector"
I use RS232 to control the pump. The mating connector is not present,
The manual says short pins 4 and 5 and pins 8 and 9 of the IO port.
This results in ramp-up and fail.
What is the correct wiring for…
Hello Michael,
It's kind of a yes and no answer. Technically, the wavelength calibration will have failed because the strontium wavelength was not found - so you will see this if you check the results. Practically this is unlikely to impact operation…
This Information Applies To: Agilent 5975 and 5977 Series GC/MSD systems.
Issue
During tuning, MassHunter prompted the error message: "MSD Fault- RFPA Difficulty", and tune action stopped.
Steps to Follow
Try to reconfigure the GC/MS....
This Information Applies To: Agilent OpenLab CSD 2.5 and above
Issue
The integration optimizer helps find a suitable set of integration events. It allows integration parameters to be tuned via sliders (peak width, slope sensitivity, height reject...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx showing a series of errors after delivery, guide for troubleshooting and resolving temperature-related error.
Background
When an AriaMx is delivered, it could take...