We have a baseline that gives a sinusoidal wave that starts about 16 minutes. We are using an Agilent 6850 GC with a split/splitless injector and an FID. The inlet is interfaced to a 7679A HS. The baseline is good up until 15.5 minutes then it starts…
Hi again
try the last hope ,
first try to select your reporting method in ( DA report template ) , the sequence accept it but i don't know if it will success to print ,
you may try it
the second thing if the first failed ,then try to edit your…
H ztarbs,
The air would not be for an inlet supply. This is most likely a detector support gas for FID. Check your method to make sure that the FID is not on in a standby method. FID air consumption is 400 to 450ml/min when on.
Regards
James
Hello,
We are having an issue with our 7890B GC back inlet. The inlet temperature and flow were both set to "OFF," but the back inlet kept heating up while were were trying to run the front inlet (in GC-FID mode). This resulted in a thermal shutdown…
We've been having issues with our 7890B gas chromatograph. We have it connected to a workstation running Windows 7 SP1 and OpenLab/Chemstation version C.01.07 [27]. We have a Gerstel MPS attached as a headspace sampler.
We have been trying to run…
We use Agilent NGA Analyzer GC based on 4 column configuration. Hayesep Q pre column, Hayesep Analytical column, molsieve column for TCD and one capillary column for FID. The H2S elution takes place in the Hayesep analytical column. But now a days our…
Hello, all you need to do in the method is to uncheck each of the FID flows, and uncheck the electrometer and uncheck the Flame on. With everything unchecked for the FID settings the software will ignore your FID. Under the Signals section you will also…
Hello blairchall ,
I’m sorry for the delayed reply to your message. Do you still need assistance with this? If you do, please take into consideration the notes below. However, if the issue was resolved, could you please share what the resolution was…
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx showing a series of errors after delivery, guide for troubleshooting and resolving temperature-related error.
Background
When an AriaMx is delivered, it could take...
How to Access Manual Tune in GC/MS MassHunter and MSD Productivity ChemStation
Multiple Results
This Information Applies To: MassHunter acquisition software for GC/MS systems and MSD Productivity ChemStation for all Agilent GC/MS systems
Issue
Manual tuning lets you interactively set the MSD parameters, such as lens voltages and tuning masses...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to find the AriaMx software and firmware version that you have installed.
Steps to Follow
There are two different ways to find out AriaMx software version:
In the...