You've got column in your column. A bad cut usually just results in tailing. Doesn't sound like the rear was touched, recut the inlet side and try again.
Hello,
No, you cannot create custom sample types in CDS. You can use an existing field like sample label to mark specific injections if you need more delineation than the sample types can provide.
Marty
Hello,
To check if you have access to a core facility in iLab, log into your iLab account and navigate to the core facility's page. If you are not prompted to request access and can view sections such as “About our Core,” “Request Services,” or “Schedule…
Hi Sabbas,
if you have measured a batch and click the print button, all method parameters are shown in the report. I’m not sure if you can print the report of method solely without having measured a sample. I would in that case just measure a blank…
Here a list of suggestions to try if encountering an error 155 on ELSD:
Make sure driver is at least A.01.07 DU1. Along with that, make sure the firmware and software is compatible with the driver.
Consider lowering the data rate (40 Hz if this…
As " alfausett " said, in case of headspace much depends upon sample matrix along with other factors. Honestly i am bit surprised that you are fine when injecting as liquid. In case of the liquid majority have issue with acetic acid peak shapes at some…
It all depends how old is your column or how it is handled when not in use. This is pretty much normal with majority of the columns when used in temperature programming. Some vendors claim to provide "zero bleed" columns but honestly there are many if…
This Information Applies To: Agilent OpenLab CDS
Issue
Reports in OpenLab CDS can be printed or saved manually in Data Analysys, or automatically during reprocessing, or acquisition.
Requirements
The user needs the following Roles and Privileges...
This Information Applies To: Agilent 5975 and 5977 Series GC/MSD systems.
Issue
During tuning, MassHunter prompted the error message: "MSD Fault- RFPA Difficulty", and tune action stopped.
Steps to Follow
Try to reconfigure the GC/MS....
This Information Applies To: Agilent OpenLab CSD 2.5 and above
Issue
The integration optimizer helps find a suitable set of integration events. It allows integration parameters to be tuned via sliders (peak width, slope sensitivity, height reject...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...