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Which Electron Ionization Source Part 1 had questions. Which Electron Ionization Source Part 2 had some answers. Now, let’s talk about each source and tuning.
Stainless Steel/Inert vs. Extractor, Atune vs. Etune - The colored lines in the diagrams …
Hello MLGonzalez ,
In place upgrading for quant was only supported starting at Version 12.0. If you have any versions prior to that you must first uninstall quant before attempting to install a different version. If this was Quant 11.0 for TOF/QTOF…
Weird situation.
My 7890A stopped communication with Chemstation B.04.03 SP2 [106] Windows 7. I am getting a module not found error. I was running fine then just stopped after a reboot.
I moved the instrument to an XP laptop running B.04.03 [16…
Hi Evans! I would like to know if you ever figured out what could have caused the error with the oxygen sensor? We just had the same issue in our labs, and have got a new sensor. We are however hesitant to use the instrument again before we we have an…
Hello Columbia_METALab ,
I don't believe this was a known issue with Quant B.05, though it is out of support at this point. I can suggest a few things to try.
First would be general PC maintenance. Clean up Windows temp files and defragment the hard…
Hello drummar ,
I'm not finding this as a known issue.
For an error like this the first thing to try is the Quant Restore User Settings tool. Before doing this make certain you have any custom column or screen layouts saved in Quant. Also make note…
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx showing a series of errors after delivery, guide for troubleshooting and resolving temperature-related error.
Background
When an AriaMx is delivered, it could take...
How to Access Manual Tune in GC/MS MassHunter and MSD Productivity ChemStation
Multiple Results
This Information Applies To: MassHunter acquisition software for GC/MS systems and MSD Productivity ChemStation for all Agilent GC/MS systems
Issue
Manual tuning lets you interactively set the MSD parameters, such as lens voltages and tuning masses...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to find the AriaMx software and firmware version that you have installed.
Steps to Follow
There are two different ways to find out AriaMx software version:
In the...