Thank you for your reply. I have not worked much with Gas GCs and I am not that familiar with different parts of it. I have performed leak check around front inlet and inside oven compartments (around columns). There was no leak. Could you please show…
The May 2011 issue of Dissolution Technologies ( https://dissolutiontech.com/DTresour/BackIssuefldr/BackIssuesfrmst.html ) compiles a lot of the thoughts of various agencies regarding the use of the alternate MQ procedure. MQ does have acceptance in most…
This is normal as PONA columns are apolar phases with thin films. For your light HC's < C5 either a thick film (ca. 5 µm) or another phase/column would help, but higher HC's cannot be done then (see also Lance's answer). It's either switching or backflushing…
Hi xiangui Are you running different methods in different worklists, or are the worklists all running the same method? I assume the same method across worklists, but this is not clear in your question.
Does this change in pressure lead to a change in…
Hi danielchsny , Yes power spikes from unscheduled power interruptions can cause damage to sensitive electronic circuits. Another contributing factor is that when power is lost to the LC/MS running under high vacuum the rough pump will stop, causing a…
Hi Carol_Ultivo , There is always a trade-off or balance to be struck between Scan speed, mass resolution and sensitivity in any quadrupole mass filter. So, if you decrease the resolution and keep scan speeds the same you will naturally get an increase…
Yes - it was a bit of a mess - but I was able to fix it. Thanks for the heads up. Not everything could be fixed in the computer portion of the method. I had to go into the GC configuration and fix it there.
Thank you!
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx showing a series of errors after delivery, guide for troubleshooting and resolving temperature-related error.
Background
When an AriaMx is delivered, it could take...
How to Access Manual Tune in GC/MS MassHunter and MSD Productivity ChemStation
Multiple Results
This Information Applies To: MassHunter acquisition software for GC/MS systems and MSD Productivity ChemStation for all Agilent GC/MS systems
Issue
Manual tuning lets you interactively set the MSD parameters, such as lens voltages and tuning masses...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to find the AriaMx software and firmware version that you have installed.
Steps to Follow
There are two different ways to find out AriaMx software version:
In the...