We have 6546 QTOF in house, however the ion counts of the samples are very low. It is a new instrument and I am expecting E7-E8 signal intensity. Any thoughts here?.
Thanks for the feedback. We were looking at the glass wool with unpacked liner tubes as the cost is greatly different. However when observing how well a prepacked liner compares to one of our techs liners, they look not as secured or dense opposed to…
The mass calibration/check for the quadrupole is failing across all isolation widths. Mass delta on 322m/z exceeds limits.
We system tuned a few weeks ago. Can someone please outline the troubleshooting workflow for this type of issue (where to start…
1 uL is injected for PAH.
We do change the liner often and are using the one from all the app notes (with glass wool). We haven't tried a dimpled but do use a dimpled with the PBDE method.
After doing a bunch of troubleshooting over the last few…
I'd like to bump this thread up to the top because in our lab we have had the same problem, and our amazing IT guy was able to solve it!
It turned out that on the PC where the Data Analysis (same version as olabanalyst ) was faulty, it had been installed…
Hi everyone. There are some doubts that I would like to clarify because we're experiencing some drift and sensitivity problems and it may help.
We've already cleaned the cones, lenses and sample introduction system, including the torch.
1) There is…
The peak to the left in the Lithium window is Li6. This is from internal standard solution. Li6 abundance is typically very low and should not be larger than the Li7 peak. When you run start the plasma, is the internal standard (ISTD) line in a nitric…
Hi kalle-h,
Has the method worked well for you in the past? Any changes recently like column trims? Sometimes small pieces of column can get caught inside the modulator fittings and impede flow, which has negative effects on our data.
If your peaks…
Hello brandon.mendoza.ardena ,
It would be hard to tell, not seeing it or hearing it in person. But a good start would be to make sure there is nothing in the carousel that might cause that (broken vials, caps, or various other debris).
Could also…
Hello Durjoy123 ,
The logic board for 7890A+ does not have the same part number as the 7890A. I wouldn't hazard a guess as whether it will "work" or not. It seems like it does in your case.
But as a general rule I would stick to the board part number…
This Information Applies To: Agilent AriaMx, Software version 1.8 and later
Issue
The Aria Warm up Feature was introduced with Aria SW/FW 1.8 to reduce baseline drift. The warm-up feature is used to speed up the heating process that would normally...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
When a sample name starts with zero, the leading zero disappears from the exported data ( Figure 1 and Figure 2 ).
Background
Removing the leading...
This Information Applies To: Agilent 7890B GC system and 7697A headspace sampler
Issue
The 7697 Headspace Sampler can be configured to communicate directly with the 7890B GC. When this direct communication is configured, the 7697A headspace gets...
This Information Applies To: Agilent GC/MSD systems
Issue:
When performing MS tuning, there is error message "No Emission Current" and tune is aborted.
Steps to Follow
This error normally means that the selected filament is not working. Perform...
This Information Applies To: Agilent OpenLab CDS
Issue
Any desired processing method can be assigned to the current Result Set.
Requirements
A result set available to link the method to.
Correct Privilege (Role Membership) set up for the...
This Information Applies To: Agilent LC and CE Systems compatible with Lab Advisor
Issue:
Firmware is updated or downgraded when new features are added, or to fix some system bugs. It also solves compatibility issues when a new module is added to...
This Information Applies To: Agilent OpenLab CDS
Issue
This article shows how to export a report of peak area and retention time of a sequence in an Excel format.
Prerequisites
To be able to carry out the procedure as described, privileges...
This Information Applies To: Agilent OpenLab CDS
Issue
Reports in OpenLab CDS can be printed or saved manually in Data Analysys, or automatically during reprocessing, or acquisition.
Requirements
The user needs the following Roles and Privileges...
This Information Applies To: Agilent 5975 and 5977 Series GC/MSD systems.
Issue
During tuning, MassHunter prompted the error message: "MSD Fault- RFPA Difficulty", and tune action stopped.
Steps to Follow
Try to reconfigure the GC/MS....
This Information Applies To: Agilent OpenLab CSD 2.5 and above
Issue
The integration optimizer helps find a suitable set of integration events. It allows integration parameters to be tuned via sliders (peak width, slope sensitivity, height reject...