Hi, I'm working with a LC Infinity Lab 1260, which has a standard autosampler and 100 uL loop. I'm trying to achieve a very simple injection program, but keep failing. All I want to do is to draw 50 uL from a sample vial, 50 uL from a second sample vial…
Hello, Software used: - MassHunter Workstation Version 10.1.49 - MassHunter Qualitative Analysis Version 10.0 - MSD Chemstation Data Analysis (can't figure out version, when I click the help button error message "failed to launch help" appears) I am having…
External Device not ready. Is it an Agilent Autosampler? Which model? Do you have another device like a headspace sampler?
APG Remote. There is a cable between the GC and the MSD so that they both start at the same time. A remote start cable from another…
Hi, I have a agilent GC 7890B with FID. currently i am a facing a problem regarding this GC, problem is like that - all gases supply is ok, no leakage is found in detector portion. i have cleaned the FID & Jet but flame is not burning. So kindly suggest…
I am running on an Infinity 1260 II Ultivo LC/QQQ and have a problem when running check tunes. Every time I run a check tune, I get an out of tolerance result where the only parameter out of range is the gain factor. It fluctuates between being out of…
Hi all,
I am having a recurring issue throughtout my sequences. When I check the sequence log after a run, where I place a masscal between each sample, I see in the sequence log the following error:
5) MassCal: ' ' Starting QTOF MassCal: Mon Nov…
good day!
tell my please..
I have the air generator and his out pressure consist 52 psi, and and air consumption is 1000 ml/min. the EPC module GC 7890b work in rang 55-80psi. I have 2 detector FID. Tell my - with this generatorom may be worked ?…
Hi all,
I'm using a 0.18 mm HP-5 GC Column on a Shimadzu GC-2014 connected with a FID. I'm looking to get new ferrules (the old ones had been passed down from previous users) and wanted to discuss some options. I tried using some 0.5 mm graphite ferrules…
This Information Applies To: Agilent MassHunter Qualitative Analysis Software
Issue
Error message prompted “Access to the path C:\Users\AgilentMad\AppData\Local\Temp\FILESPEC.TXT is denied" during search using NIST MS Program in MassHunter Qualitative...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
When sending a run configuration from the AriaMx PC software, no run configuration is transmitted. The expected blue confirmation icon does not appear at the bottom of the touch...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
Can the AriaMx software be used on Windows 11?
Resolution
The AriaMx a nalysis software 2.0 has not been validated for Windows 11, so Agilent...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to control more than one AriaMx with one PC.
Resolution
If you connect the PC and instruments using an ethernet cable, you will not be able to establish multiple connections...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
In the Export Data menu, after exporting data in a LIMS format, the output file's name is incomplete.
Background
An example of everything after...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
The AriaMx Data saving behavior when priming experiments from the PC is dependent upon whether the user is logged in or a Guest and whether the user...
This Information Applies To: Agilent OpenLab CDS
Issue
Sequence Creation Template allows users to create a sequence template that identifies the order of injections or actions in the sequence.
This article outlines the step-by-step instruction...
This Information Applies To: Agilent 6100 and 6400 Series LC/MS Systems
Issue
Tuning a mass spectrometer involves optimizing the voltages applied to various optical elements in the ion path to achieve the required mass accuracy, resolution, and...
This Information Applies To: Agilent OpenLab ChemStation
Issue
In OpenLab ChemStation, creating a result set by combining multiple existing result sets can be useful in the following scenarios:
Combining single samples, sequences, or a combination...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The AriaMx analysis software shows an error when attempting to open a data file.
Background
The AriaMx analysis software can show several errors when something is wrong...