Hello,
That will work but what value are you displaying? If you want the logic to be if any injection fail it shows unmet then you would need to store and evaluate the logic. I would have a hidden column that converts met and unmet to 0 and 1. You…
Hello, Finally we were able to resolve, for some reason the scheduled task that is supposed to generate the certs at startup was failing. Recreating and running the task fixed the certificate after rename issue, and now the client is able to connect to…
That's interesting. I wonder if there are any differences to be expected between a 6890N and a 7890 GC when using Chemstation on the 6890N and Openlab 2.3 on the 7890 with FID? Also, would there be any differences in the signal to noise and dynamic range…
Hi All,
I was trying to perform the Sampler Leak Test on the G7167B 1290 Multisampler. Whenever it reaches the last portion of the leak test (Blindseat leak measurement) the pressure just could not build up and the whole Sampler leak test will fail…
Hello,
Please try replacing the torch. If that does not resolve your issue, please contact Agilent customer support to begin the process of opening a repair service order. It is possible that your waveguide has failed. Have a great day
Two instruments are running off the one computer (two cards). One is a 6890N/5973N, one is 6890N/5975 with Gerstel Rail. Neither instrument has an FID, just the one MS detector, so only one signal from each. It doesn't seem to matter if both instruments…
Hello MarKon ,
Those the only options I would be familiar with and I can recommend.
The calibration indeed seems to only address the sample transfer from tray to turret, and I don't imagine it has anything to do with the Gripper. Since you are…
Let me summarize...
Everything that you 've shared with us ALAZ looks perfectly normal, except the calibration on one of the FID channels doesn't show all of the calibration levels.
I'm now completely out of ideas. You've done everything that I would…
Hi Marty,
After transferring the CC file, I linked it to my processing method and reprocessed all data. There are no errors after processing. By broken, I mean that the values are not showing up/blank in my injection results (and also in my custom report…
This Information Applies To: Agilent 4200, 4150 and 2200 TapeStation.
Issue
Is it possible to analyze single stranded DNA (ssDNA) on the TapeStation? Which kit is the most suitable for analysis of ssDNA?
Resolution
Agilent does not offer any...
This Information Applies To: Agilent 4200 and 4150 TapeStation systems
Issue
How to Run the software installation verification on 4200 and 4150 TapeStation systems.
Background
The 4150 TapeStation model G2992A and 4200 TapeStation model G2991B...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, and Femto Pulse
Issue
Perform a capillary alignment when a new array is installed in your Agilent Parallel Capillary Electrophoresis instrument. An alignment may also be performed...
This Information Applies To: Agilent 4200 and 4150 TapeStation
Issue
Are the Agilent DNA and RNA ScreenTape assays denaturing?
Resolution
The DNA ScreenTape assays in the TapeStation portfolio are not denaturing. Only the RNA and High Sensitivity...
This Information Applies To: Agilent LC pumps with manual purge valve.
Issue
A good practice before using a system is to purge the system to remove air. This is done by observing the clear tubing from the solvent bottle as well as the waste line...
This Information Applies To: ICP-MS MassHunter 4.x and 5.x
Issue
Unable to open a batch in offline data analysis, or the batch is empty.
If the ICP-MS MassHunter software closes unexpectedly, there is a power outage, or the ICP-MS and computer...
This Information Applies To: Agilent OpenLab CDS versions 2.4 or higher.
Issue
How to preview result files using various Report Templates in OpenLab CDS versions 2.4 or higher.
Requirements
The user has the result set loaded in OpenLab CDS...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data ON.
Issue
An 'Authentication failed' error message appeared after entering user name and password when attempting to download a...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data On.
Issue
With Spectroscopy Database Administrator (SDA) and Protect Local Data turned on, batches are not accessible through file...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Scratches on AriaMx optical modules can lead to a reduction in their performance.
Background
Scratches on an AriaMx optical module are shown in Figure 1 .
Figure 1 ....