Hi Biyi ! Is it that the QTOF appears online the Agilent MassHunter Workstation Data Acquisition software? When I power cycle my 6545 XT Q-TOF, I push the power button the Q-TOF and wait maybe 30 seconds. We try not to go more than a minute of being off…
Hi friends!
For starters, here is information about my equipment:
Instrument
Model
1290 Multisampler
G7167B
1290 High Speed Pump
G7120A
1290 Column Compartment
G7116B
6545 XT LC/Q-TOF
G6549A
Reagents…
When attempting to submit a sequence in EZChrom, it fails to submit and returns this error message:
This happens each time a sequence is submitted. Any help would be appreciated!
It seems that analysts have access to all method versions saved. Is there a way to Analysts them only have access to method versions that are approved?
Hello,
I'm about to replace the nitrogen tank that feeds the collision cell on our 6545 QTOF. I just have a simple question, can I change the nitrogen tank while the MS is in stand-by mode or does it need to be vented ?
This brings me to a second…
Hello Marty,
Thank you very much for your prompt and informative responce. I've viewed the video and immedeatly have made coressponding changes in my report template. This is exaclty what I was looking for. Now, I can use one template for different…
Hi LD,
You are very welcome! Our protocol recommends using 95% ethanol (do not use 100 % ethanol as it contains traces of benzene, which is detrimental to mitochondrial function) rather than DMSO. Also be sure not to add ethanol to the injection ports…
Hello strader.kh ,
If you are using Excel report templates you must generate the report.results.xml file to get a report.
If you are not using Excel templates you can disable the generation of this file in the Results tab of the Report Method Editor…
This Information Applies To: Agilent 2100 Bioanalyzer system
Issue
Can I run qPCR samples containing Sybr® Green I on the Bioanalyzer?
Background
Sybr® Green I is an Intercalating Dye commonly used to detect amplification products in real...
This Information Applies To: Agilent 4200, 4150 and 2200 TapeStation.
Issue
Is it possible to analyze single stranded DNA (ssDNA) on the TapeStation? Which kit is the most suitable for analysis of ssDNA?
Resolution
Agilent does not offer any...
This Information Applies To: Agilent 4200 and 4150 TapeStation systems
Issue
How to Run the software installation verification on 4200 and 4150 TapeStation systems.
Background
The 4150 TapeStation model G2992A and 4200 TapeStation model G2991B...
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Perform a capillary alignment when a new array is installed in your Agilent Parallel Capillary Electrophoresis instrument. An alignment may also be performed...
This Information Applies To: Agilent 4200 and 4150 TapeStation
Issue
Are the Agilent DNA and RNA ScreenTape assays denaturing?
Resolution
The DNA ScreenTape assays in the TapeStation portfolio are not denaturing. Only the RNA and High Sensitivity...
This Information Applies To: Agilent LC pumps with manual purge valve.
Issue
A good practice before using a system is to purge the system to remove air. This is done by observing the clear tubing from the solvent bottle as well as the waste line...
This Information Applies To: ICP-MS MassHunter 4.x and 5.x
Issue
Unable to open a batch in offline data analysis, or the batch is empty.
If the ICP-MS MassHunter software closes unexpectedly, there is a power outage, or the ICP-MS and computer...
This Information Applies To: Agilent OpenLab CDS versions 2.4 or higher.
Issue
How to preview result files using various Report Templates in OpenLab CDS versions 2.4 or higher.
Requirements
The user has the result set loaded in OpenLab CDS...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data ON.
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An 'Authentication failed' error message appeared after entering user name and password when attempting to download a...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data On.
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With Spectroscopy Database Administrator (SDA) and Protect Local Data turned on, batches are not accessible through file...