Hello, Does this 6890N have a MSD connected to it, or are you just using 2D detectors on the GC? If you do not have a MSD then the GC/MS drivers should not be causing any issues. Looking over the SV reports you attached, the OpenLab CDS application appears…
Hello CMZainea
unfortunate this problem still hawe
With the help of the user's manual, we already finded several reasons and troubleshoot the error.
They are:
"Check the FID jet for clogs or damage. If the jet is clogged, you can try cleaning…
Hi, I have a GC 6890N with 5973N Mass selective detection, last week the computer failed and I had to change for another computer, on this computer windows XP, I installed the MSD ChemStation G1701EA E.02.00.493 software, on the Agilent MSD configuration…
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Hello all, I wish if I can find someone help me in this problem in ICP OES 5100 When I have been trying to ignite plasma It's happening one from two actions
1 - Plasma it ignite some moments and after that it turn off and software gives this message…
Hi all,
I have taked the FID from a HP 6890 plus and put it on a Agilent 6890N that had two inlets and two ECD detectors. I only use the front inlet and installed the FID on the front detector, and removed the electronics for the second inlet and…
Even experienced analysts can fail to recognize problems that hamper productivity in the ICP-MS workflow. So we’ve put together tips to help you recognize – and solve – problems in four key areas: sensitivity, accuracy, precision, and background. Replace…
Hello !
The laboratory has a 7890 chromatograph with one evaporator and one FID detector. I want to upgrade it and add a second channel, the same, but for other tasks. I found catalog numbers on the Agilent website, but they are for the 7820 chromatograph…
Hi.
I have GC 8890 with FID detector.
When I turn on the GC, I get this error. I changed the igniter and the cable that is connected from the igniter to the board.
How can I check what is causing this error and how to fix it? There is a suspicion…
Previously there were different length jets depending on whether or not your GC had the adaptable or capillary-only base. (Capillary-only jets are shorter.) These have been replaced with universal FID jets, which will work on both base types going back…
This Information Applies To: Agilent 6820, 6890, 7820A GC systems with a Split/Splitless (SSL) inlet
Issue
Non-volatile sample matrix components will accumulate in the inlet liner and impact on analytical performance. The inlet liner should be changed...
This Information Applies To: Agilent headspace samplers (HS)
Issue
GC cycle time needs to be calculated correctly. Too short a GC cycle time will reduce sample quality and possibly stop the analysis prematurely. Too long GC cycle time can cause...
This Information Applies To: Agilent 7820A GC
Issue
7820A GC is designed with simplified keypad that comes with five buttons. They are Stop, Prep Run , Start, Up and Down arrow buttons. Changing the IP address requires a different method compared...
This Information Applies To: Agilent Single Needle Autosamplers
Background
Sometimes the user may observe liquid flowing from Port four on the autosampler injection valve. During an injection sequence, it is normal to have liquid from port four...
This Information Applies To: Agilent 4200, 4150, 2200 TapeStation systems
Issue
Can I run an assay using the ladder or sample buffer from a different assay if I have run out of the appropriate assay ladder or sample buffer? Is it possible to run...
This Information Applies To: Agilent ICP-MS 7700, 7800, 7850, 7900, 8800, and 8900 systems
Issue
Peristaltic pump tubing that has lost its elasticity will not deliver the sample to the nebulizer correctly. When the pump tubing appears limp or flattened...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx touch screen displays error code 90 after the Instrument Health Check (IHC), which happens when the AriaMx is switched on, or after running the onboard diagnostic tests...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx optical modules
Issue
AriaMx users can change which AriaMx optical modules are installed to upgrade the instrument capabilities or to troubleshoot.
Items Required
Any...
This Information Applies To: AriaMx real-time PCR system
Issue
Error 43 is displayed on the AriaMx touch screen. Error 43 is a voltage error and it normally indicates that the cartridge LED voltage or motor voltage being detected is abnormal. Sometimes...
This Information Applies To: Agilent 2100 Bioanalyzer system
Issue
Can I run qPCR samples containing Sybr® Green I on the Bioanalyzer?
Background
Sybr® Green I is an Intercalating Dye commonly used to detect amplification products in real...