Hello everyone, I would like you to help me with a genesys 30 spectrophotometer, I have a problem that says: * Zero-Order search failed
psdt: I have already changed the focus for a halogen one but it only reads from 500 nm but at 325nm it does not read…
Hi. I am having more issues with my ancient 1100 stack. I am getting an EMPV initialization failed error. As I have done some other research it says that the bar should be around 20 bar and then you can do x, y, and z to fix it. However my bar is less…
I'm trying to use the DA Reprocessor (B.08.00) to process TOF data as a batch on a Windows workstation. If there are too many features, the DA Reprocessor stops with the following error in the log: Failed to run worklist Qual: The Operation has time out…
Hi all,
New to the forum, and having a few issues with our analytical 1260 HPLC. Main problem currently is an intermittent error on the auto sampler when trying to inject samples, it doesn’t happen necessarily at the first injection in each sequence…
Which voltage test point? The sideboard is permanently damaged if the cables are connected to it while the power is on. Did that happen?
Notice in your picture above that the HED is set to On.
If the HED power supply is not functioning properly…
Agilent 1200 Series Analytical Fraction Collectors_ Continues to FAIL initialization, also error code 3833 and error message needle too long, too short or missing. please Advise
Have you checked that your stock standards are not contaminated and tried a second source of SIC. Do you run He in addition to nogas and does it only fail for nogas but pass in He?
I've also seen Sb stick around in the tubing, autosampler probe, and…
Hello, How often does your reference amount for the compounds change? If it never changes or changes on an infrequent basis I would suggest using a constants file in custom calculator. Also we have seen syntax issues with expressions in IR when using…
That's interesting. I wonder if there are any differences to be expected between a 6890N and a 7890 GC when using Chemstation on the 6890N and Openlab 2.3 on the 7890 with FID? Also, would there be any differences in the signal to noise and dynamic range…
Hello Mark, You need to configure user tune. Click on the Settings widget, then Options, Selected Options and check User tune. Close Settings. Go to the Plasma widget, click on the drop down arrow and select Configure Ignition Sequence .Select user tune…
This Information Applies To: Agilent 6820, 6890, 7820A GC systems with a Split/Splitless (SSL) inlet
Issue
Non-volatile sample matrix components will accumulate in the inlet liner and impact on analytical performance. The inlet liner should be changed...
This Information Applies To: Agilent headspace samplers (HS)
Issue
GC cycle time needs to be calculated correctly. Too short a GC cycle time will reduce sample quality and possibly stop the analysis prematurely. Too long GC cycle time can cause...
This Information Applies To: Agilent 7820A GC
Issue
7820A GC is designed with simplified keypad that comes with five buttons. They are Stop, Prep Run , Start, Up and Down arrow buttons. Changing the IP address requires a different method compared...
This Information Applies To: Agilent Single Needle Autosamplers
Background
Sometimes the user may observe liquid flowing from Port four on the autosampler injection valve. During an injection sequence, it is normal to have liquid from port four...
This Information Applies To: Agilent 4200, 4150, 2200 TapeStation systems
Issue
Can I run an assay using the ladder or sample buffer from a different assay if I have run out of the appropriate assay ladder or sample buffer? Is it possible to run...
This Information Applies To: Agilent ICP-MS 7700, 7800, 7850, 7900, 8800, and 8900 systems
Issue
Peristaltic pump tubing that has lost its elasticity will not deliver the sample to the nebulizer correctly. When the pump tubing appears limp or flattened...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx touch screen displays error code 90 after the Instrument Health Check (IHC), which happens when the AriaMx is switched on, or after running the onboard diagnostic tests...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx optical modules
Issue
AriaMx users can change which AriaMx optical modules are installed to upgrade the instrument capabilities or to troubleshoot.
Items Required
Any...
This Information Applies To: AriaMx real-time PCR system
Issue
Error 43 is displayed on the AriaMx touch screen. Error 43 is a voltage error and it normally indicates that the cartridge LED voltage or motor voltage being detected is abnormal. Sometimes...
This Information Applies To: Agilent 2100 Bioanalyzer system
Issue
Can I run qPCR samples containing Sybr® Green I on the Bioanalyzer?
Background
Sybr® Green I is an Intercalating Dye commonly used to detect amplification products in real...