DA Reprocessor: The operation has timed out

Hello,

I updated the tags on this post to increase visibility.

Unfortunately, I do not have a good answer for you at this time. I have reached out to some resources internally and we are currently looking into it. We will keep you updated as we find out more.

Hi dtush,

According to R&D - the DA Reprocessor has a hard-coded (not user editable) timeout value of 1 hour. As such - I'm surprised to hear that your encountering a timeout error while processing your data. Does your data actually take 1 hour to process (even interactively)?

If not, I'd like to collect an example data to study. One which does not complete before the timeout error is thrown. Would you be willing to share the data file, method, and a few specifics about which workflow you're running (find by formula, or MFE + a library search, etc)?

Best,

Matt

I've prepared a drop folder for you to deposit any data.

https://agilent-my.sharepoint.com/:f:/p/matthew_leyden/En-0jLHi4wNCo7UPFdqBNzIBK5YiwwkjREyRbANE1ToThw?e=qdYrDK

Be sure to .zip up everything first so the upload goes smoothly. Also, be sure to include the DB, data file, and Qual method so I can make sure to reproduce your exact workflow.

Thanks!

The one hour hard-coded time limit sounds unfortunate and is compounded by the DA Reprocessor halting at the error.  That means I have to restart the worklist (after the one that had the error and process it in Qual (B.07.00)--where it certainly takes time, but will run to completion.

I'd be happy to provide the applicable files.  What is the best way to get the to you?

The workflow is simple:  MFE + DB search.  The database contains about 4,000 entries.

Thanks for looking at the problem.

Data uploaded.

Cheers!

Ok so I've downloaded your data and attempted to reproduce the issue. Here's what I found.

With Qual B.08 (interactive) - processing this data file takes about 10-15 minutes.

With Qual B.08 (using DA Reprocessor) - processing this data file also takes about 10-15 minutes.

With Qual B.07 (interactive) - process cannot complete. Even after 1 hour of waiting the search is still not complete.

I have not yet tried Qual B.07 (using DA Reprocessor) because if Qual can't finish it interactively - the DA Reprocessor can't be expected to.

Would you be willing to use Qual B.08 for the DA Reprocessing of this data? Even if you don't like Qual B.08 proper - the DA reprocessor still generates the same output without issue.

Best,

Matt