Hello scientists, I need help
I am using an MP-AES 4200, It worked perfectly until we had a power interruption. Ever since it has kept giving errors such as
1. Plasma Failed to ignite. This may be due to a low supply of Argon or Nitrogen, a deteriorated…
Lately, we are having major issues with Masshunter failing on injections. I put a table listing our operating systems and the masshunter versions installed. The error we are getting is : MSQQQ_1:Failed to write scan record to the data file . We are writing…
Hi shaneo did you solve the problem? I am having the same issue now and I am wondering if you could solved it and can help me what you did. Thanks in advance.
I recently had this issue, even with methods that had worked previously. It became apparent that this was happening at a particular temperature and once that temperature was reached, the inlet would shutdown and the error would pop-up. It became apparent…
Situation: When launching an installation of OpenLab Chemstation C.01.07, the 'Connection to selected server failed' error appeared. Agilent OpenLab Shared Services service was not started, and attempting to manually start the service yielded the following…
I got a rare error after re-installing MassHunter Acquisition B 06.01. This error made all my Acquisition analysis methods unable to read. Note: The reason why I re-installed MassHunter Acquisition B06.01 was the software was doing some wired things;…
If cartridge does not eject after assay has completed, this document can be used to help troubleshoot. Here is a list of the most common causes for this error: User improperly loaded cartridge/cell plate User loaded two cartridges into instrument at once…
Hi, I have an old Agilent 1120 compact system running on a computer with ChemStation B. 04.03, last week the computer failed and never got back, I reinstalled the ChemStation software using the Disk provided at the time of purchase, but don't have the…
To be honest, you use Mustang to process a FID data? is odd, but here is something that I switching back and forth between Enhensed DA and EPA Quant, First you need to have the command line on, type Enhanced 1 and press Execute to go to EPA, and Enhanced…
This Information Applies To: Agilent 4200 TapeStation 4150 TapeStation, TapeStation controller software
Issue
The system verification can be run to check the TapeStation performance, for example, when you suspect an instrument hardware fault.
...
This Information Applies To: Agilent 4200 and 4150 TapeStation software.
Issue
How to uninstall and reinstall the 4200 and 4150 TapeStation software.
Background
An uninstallation and reinstallation of the TapeStation software should be performed...
This Information Applies To: 2200 TapeStation instruments, 2200 TapeStation controller software
Issue:
The Agilent 2200 TapeStation controller software won't launch but displays the correct serial number in the top-right corner of the loading screen...
This Information Applies To: 4200, 4150 and 2200 TapeStation, TapeStation analysis software A02.02 or higher.
Issue:
When using the Agilent 4200, 4150 and 2200 TapeStation systems, the DV 200 of FFPE RNA samples can be calculated within the TapeStation...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, ProSize Data Analysis Software
Issue
How to export a ladder as a size calibration file and import it into a different run in ProSize.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
It is possible to set up the 2100 Expert software so that the files are automatically exported each time a chip run is complete.
Steps to Follow
To turn...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue:
How to identify and troubleshoot late migration of the ladder, marker, and sample peaks in data generated on the Agilent 2100 Bioanalyzer system.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
If communication between the 2100 Bioanalyzer and the PC cannot be established, or if an intermittent communication loss occurs, follow the instructions in...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
Instructions on how to import from or export data into LIMS software.
Steps to Follow
Data import
When importing sample names and sample comments from...