Hello thank you very much for your response, thanks for the firmware data, the degasser worked perfect, the firmware change no longer, and I can not find the previous version. and are from the 6.80, but how is it possible that a team of thousands of dollars…
Thanks for the reply. I am monitoring at 254 nm. Higher wavelengths do not show that drift. It must be related to the THF (I am using unstabilized) but I do not see how.
Hello, we have an mp aes 4210, we cannot turn it on and we get this error "PLASMA_IGNITION_SHER_GAS_PRESSURE. POP gas pressure out of range". We performed the gas test but it does not pass.
We contacted an Agilent agent and he told us that the problem…
Thanks for the info! What I was thinking about is that some instruments, like GC/MS units sometimes come with recommendations to not put the unit on a UPS due to problems it can cause with the oven. So, I was wondering if Agilent had anything specific…
Hello,
upon start vacuum sequence. You should hear a clik. This is for BK. Monitor IF/BK meter at that point. it has to go lower than 20 Pa. Then you should hear a second click. This time another valve open. It should rise above 20 Pa. Then after…
Hello,
No possible to delete raw data or a run or modify a raw data. You can only modify the method or batch. You can create a new batch an import only the file you wanted to analyze with your batch method.
This Information Applies To: Agilent 4200 TapeStation 4150 TapeStation, TapeStation controller software
Issue
The system verification can be run to check the TapeStation performance, for example, when you suspect an instrument hardware fault.
...
This Information Applies To: Agilent 4200 and 4150 TapeStation software.
Issue
How to uninstall and reinstall the 4200 and 4150 TapeStation software.
Background
An uninstallation and reinstallation of the TapeStation software should be performed...
This Information Applies To: 2200 TapeStation instruments, 2200 TapeStation controller software
Issue:
The Agilent 2200 TapeStation controller software won't launch but displays the correct serial number in the top-right corner of the loading screen...
This Information Applies To: 4200, 4150 and 2200 TapeStation, TapeStation analysis software A02.02 or higher.
Issue:
When using the Agilent 4200, 4150 and 2200 TapeStation systems, the DV 200 of FFPE RNA samples can be calculated within the TapeStation...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, ProSize Data Analysis Software
Issue
How to export a ladder as a size calibration file and import it into a different run in ProSize.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
It is possible to set up the 2100 Expert software so that the files are automatically exported each time a chip run is complete.
Steps to Follow
To turn...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue:
How to identify and troubleshoot late migration of the ladder, marker, and sample peaks in data generated on the Agilent 2100 Bioanalyzer system.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
If communication between the 2100 Bioanalyzer and the PC cannot be established, or if an intermittent communication loss occurs, follow the instructions in...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
Instructions on how to import from or export data into LIMS software.
Steps to Follow
Data import
When importing sample names and sample comments from...