Hey everyone,
I'm looking for some help regarding some communication issues we're experience on the QQQ 6470 after starting it up. Upon starting the QQQ up after a temporary shut down, we are now having troubles with initializing communication and unable…
Is the tutorial available for the " Cary WinUV (Pharma) software complements the Cary 60 UV-Vis spectrophotometer" software? Could we use the WinUV 5.3 Tutorial for the WinUV 5.1.3 software where the tutorial does not work for us because it's written…
Hello, Jorge! Have you ever try to change gain? Go to Gain Adjust e try to put close to 25000. If it still continue red, try to purge your IR with nitrogen gas. If you prefer to speak in pt-br send me a mensager.
Sudhini , increasing the Electron Multiplier Voltage (EMV) will increase the detector response for all analytes.
Depending on the m/z of your impurity vs what you are filtering on in the MRM, your impurity may not be detected as it would need to have…
Thank you Ron,
I tried some templates, and it seems like the one called "Gen_LIMs_xmlOutput" already includes everything. Now my only problem is the custom calculation regarding Question 5 listed above. I will look in it.
Thank you again for your…
Hello dimei ,
In qual it is not easy to combine the compound results, which contain the compound name and RI, along with the peak list results, which contains the Area Sum Percent. The closest you can get in qual is the compound summary CSV export option…
I was able to figure it out on my own. Here is the code for anyone in the future who needs to solve this same issue:
peak = None if cmpd.IsPrimaryHitPeakIDNull() else DataProvider.GetPeak(istd.BatchID, istd.SampleID, cmpd.CompoundID, cmpd.PrimaryHitPeakID…
This Information Applies To: Agilent 6400 Series triple quadrupole LC/MS systems equipped with a gate valve.
Issue
Removing the Ion Transfer Capillary for maintenance on instruments with gate valve. The gate valve allows ion capillary removal and...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab CDS, Agilent OpenLab EZChrom
Issue
Due to the license error “ An error occurred connecting to the license server: The desired vendor daemon is down. Check the Imgrd log file...
This Information Applies To: HPLC Advisor app
Issue
Legacy HPLC method needs to be translated to a new column or LC system (HPLC to UHPLC or Analytical to Preparative LC).
Requirements
Install the most recent version of the HPLC Advisor...
This Information Applies To: Agilent 7890 A/B, 8860 and 8890 GC Systems with Split/Splitless (SSL), Multimode (MMI) or Programmable Temperature Vaporization (PTV) Inlets
Issue:
The Inlet Leak & Restriction Test is executed after every inlet maintenance...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7, ICP Expert version 7.X
Issue
The AVS can contribute to instrument performance issues such as sensitivity and precision. During troubleshooting, bypassing (or skipping...
This Information Applies To: Agilent GC Systems
Issue
Loss of peak resolution can be a combination of decrease in separation and increased peak width. Loss of resolution can impact on analytical reproducibility and accuracy.
Other chromatographic...
This Information Applies To: Agilent GC Systems
Issue
Contamination that creates ghost and carry over peaks can be introduced at different points including sample preparation, introduction, and separation. The additional peaks can cause false positive...
This Information Applies To: Agilent GC Systems
Issue
Several problems can be identified in GC chromatograms, and each of these problems can have various different sources.
Regular maintenance of your instrument in accordance with the recommended...
This Information Applies To: Agilent OpenLab CDS software
Issue
This article describes how to troubleshoot initialization errors during start of OpenLab CDS Data Analysis software. These troubleshooting steps will recreate the OpenLab CDS user.config...
This Information Applies To: Agilent SIPS 10/20 and Flame AA
Issue
Replacing and conditioning the SIPS pump tubing.
Background
Whenever new pump tubes have been installed, it is necessary to condition the tubing before the analysis to prevent...