Hi hennindm, Congrats on your 8890 purchase! The new GCs are designed to be used both in local settings with a computer near the instrument, and remotely, so the best fit was to build the data access into a workflow that permitted both, aka the browser…
Hi Norbert Thank you for your quick response. As you said we are using a GC Agilent 7890 with a Agilent headspace. We have an issue with the RSD. The first 5 injections are really good but after inject a sample the next STD injection to close the run…
You can program a gradient to go to 100%B in theory. The BPR control will not be great at 100% co-solvent but its possible. However, I have not seen an application which requires more than 50% MeOH, EtOH or IPA co-solvent. Maybe others on here have specific…
"No Emission Current" -- This message just says that the filament is not working.
Wait long enough after pumping down. Don’t turn on the MS to just ‘take a look’ to see how the pump down is going. The residual oxygen damages the filament immediately…
Hello I am using Chemstation version B.04 and I recently found the mentioned macro. However, it does not seem to properly work. First, it failed at the Revision, therefore I took a look at macro file and found out supported versions were only previous…
Hi, Thank you for your replies. We had some assistance by email from Agilent and we checked several points. We changed the EM horn and cleaned the HED. The clip that holds EM horn seemed to be fine. We also ran several tests from the Lab device toolkit…
Martin, I have run into one more problem. In order to display the compound as a percentage, I also need to get the average of another field, but this one is a custom field( "Sample Weight/g") . I tried using the same query that you created to get the…
Hello, I updated the tags on this post to increase visibility. The first thing I would recommend would be to run the Software Verification Tool (might be called the Installation Qualification Tool or IQT in your revision) found by going to Start>All Programs…
Hello, If you want to approach this from an intelligent report angle, then you can set up a Pass/Fail flag on a Sequence Summary Report using the IIf() function. The tricky part would be to make sure that the logic in the Pass/Fail expression is referencing…
Hi Kristen, Thanks for the speedy reply and links, really useful. Everything parts wise appear OK. The ALS syringe (5ul gold syringe barrel ( 5182 0836) with 0.32um 26-32/42 cone needle (5182-0831)) is listed under 7673/7683 On Column autosampler syringes…
This Information Applies To: AriaMx real-time qPCR system
Issue
The instrument fails to reach the required temperature during a run.
Resolution
Check if the temperature of the environment around the instrument is too low resulting in the instrument...
This Information Applies To : Agilent ELSDs G4260A, G4260B, G4261A, G4621B, G7102A, G7102B
Content :
If the evaporator tube of ELSD becomes contaminated with nonvolatile material resulting in poor chromatography, please use the procedure in this...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
The oil should be replaced at least once every six months, or when the oil color is indicates it needs to be changed . The foreline pump should be checked monthly. This article...
This Information Applies To: Agilent ICP-MS MassHunter versions 4.4 - 4.6 and 5.x.
Issue
After performing an autotune, the batch tune report will not generate or print.
Background
ICP-MS MassHunter uses an application called ICP-MS Data Analysis...
This Information Applies To: Agilent 6400 Series triple quadrupole LC/MS systems equipped with a gate valve
Issue
Installing the Ion Transfer Capillary after cleaning or replacement in Agilent LC/MS instruments with a gate valve.
Required Items...
This Information Applies To: Agilent OpenLab CDS 2.x
Issue
This article outlines the procedure on how to quantify uncalibrated compounds in OpenLab CDS 2.x. using reference compounds in the processing method compound table.
Background
Uncalibrated...
This Information Applies To: Agilent OpenLab CDS 2.x
Issue
This article outlines the procedure on how to quantify the uncalibrated compounds in OpenLab CDS 2.x when the analytical method requires a fixed response factor.
Background
Uncalibrated...
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
When your Agilent OpenLab ChemStation Edition software fails to launch with errors " Login failed with the following message: Configuration system failed to...
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
Agilent OpenLab ChemStation Edition software fails to launch with error containing the words " Autostart Macro failed ”. This article will provide you some...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer and Oligo Pro II instruments, and their respective controller software.
Issue Failed to build pressure error comes up shortly after starting a separation...