Hello, Does this 6890N have a MSD connected to it, or are you just using 2D detectors on the GC? If you do not have a MSD then the GC/MS drivers should not be causing any issues. Looking over the SV reports you attached, the OpenLab CDS application appears…
Hello CMZainea
unfortunate this problem still hawe
With the help of the user's manual, we already finded several reasons and troubleshoot the error.
They are:
"Check the FID jet for clogs or damage. If the jet is clogged, you can try cleaning…
Hi, I have a GC 6890N with 5973N Mass selective detection, last week the computer failed and I had to change for another computer, on this computer windows XP, I installed the MSD ChemStation G1701EA E.02.00.493 software, on the Agilent MSD configuration…
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Hello all, I wish if I can find someone help me in this problem in ICP OES 5100 When I have been trying to ignite plasma It's happening one from two actions
1 - Plasma it ignite some moments and after that it turn off and software gives this message…
Hi all,
I have taked the FID from a HP 6890 plus and put it on a Agilent 6890N that had two inlets and two ECD detectors. I only use the front inlet and installed the FID on the front detector, and removed the electronics for the second inlet and…
Hello !
The laboratory has a 7890 chromatograph with one evaporator and one FID detector. I want to upgrade it and add a second channel, the same, but for other tasks. I found catalog numbers on the Agilent website, but they are for the 7820 chromatograph…
Hi.
I have GC 8890 with FID detector.
When I turn on the GC, I get this error. I changed the igniter and the cable that is connected from the igniter to the board.
How can I check what is causing this error and how to fix it? There is a suspicion…
Previously there were different length jets depending on whether or not your GC had the adaptable or capillary-only base. (Capillary-only jets are shorter.) These have been replaced with universal FID jets, which will work on both base types going back…
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
When your Agilent OpenLab ChemStation Edition software fails to launch with errors " Login failed with the following message: Configuration system failed to...
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
Agilent OpenLab ChemStation Edition software fails to launch with error containing the words " Autostart Macro failed ”. This article will provide you some...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer and Oligo Pro II instruments, and their respective controller software.
Issue Failed to build pressure error comes up shortly after starting a separation...
This Information Applies To: Agilent 6400 Series triple quadrupole LC/MS systems equipped with a gate valve.
Issue
Removing the Ion Transfer Capillary for maintenance on instruments with gate valve. The gate valve allows ion capillary removal and...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab CDS, Agilent OpenLab EZChrom
Issue
Due to the license error “ An error occurred connecting to the license server: The desired vendor daemon is down. Check the Imgrd log file...
This Information Applies To: HPLC Advisor app
Issue
Legacy HPLC method needs to be translated to a new column or LC system (HPLC to UHPLC or Analytical to Preparative LC).
Requirements
Install the most recent version of the HPLC Advisor...
This Information Applies To: Agilent 7890 A/B, 8860 and 8890 GC Systems with Split/Splitless (SSL), Multimode (MMI) or Programmable Temperature Vaporization (PTV) Inlets
Issue:
The Inlet Leak & Restriction Test is executed after every inlet maintenance...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7, ICP Expert version 7.X
Issue
The AVS can contribute to instrument performance issues such as sensitivity and precision. During troubleshooting, bypassing (or skipping...
This Information Applies To: Agilent GC Systems
Issue
Loss of peak resolution can be a combination of decrease in separation and increased peak width. Loss of resolution can impact on analytical reproducibility and accuracy.
Other chromatographic...
This Information Applies To: Agilent GC Systems
Issue
Contamination that creates ghost and carry over peaks can be introduced at different points including sample preparation, introduction, and separation. The additional peaks can cause false positive...