Date and Time: 07/07/2019 07:26 Program: Agilent MassHunter Workstation Software Qualitative Analysis B.03.01 Build Configuration: Release Message: Retrieving the COM class factory for component with CLSID {4CBCEED8-D9F8-4440-A127-4E840D0573DF} failed…
Hello dexter91, I need to have the column configuration from your system in order to give you a proper answer: are you using only 1 column with a splitter at the end to split it to the MS and the FID or you have 2 columns configured, 1 for each detector…
Dear Team,
Is it OK to use 8860 system for USP467, residual solvents analysis ? Literature that is available is mainly on 8890 but 8860 can also be used ? Agilent do have a blood alcohol analysis app note on 8860 with HS, 1 SSL, a Tee connection, 2…
In our company we are using a GC-FID Agilent technologies 7820A connected to a Headspace 7697A from Agilent also,
and we are not able to transfer some methods into our system when the carrier gas is Nitrogen.
Our team is in charge of the Method transfers…
I looked around but failed to find anything useful. Is there somehow possible to export results/data from SureMass-deconvolution/ID in Unknowns Analysis for further processing and or statistical analysis (besides .CEF-format)?
Hello, thanks for update (I wonder if my memories were incorrect,,, Your question is classed "difficult" ...... Let me start easier one! The visible lamp is not required replacing. It seems working without error. that is typical "bulb" , if id is out…
We currently use Agilent 7890A GC with S/SL injector and FID detector using a capillary column for the analysis of crude oil composition upto C35. The remaining compounds will be reported as C36+. The temperature program is from 30 Deg to 325 Deg, We…
After most MSD maintenance (filament change/switch, source cleaning, etc...) I seem to have an issue with the baseline dropping in series (offset pattern) for up to 2 weeks afterwards. I'm new to this machine, but I'm in the process of slowly changing…
Hello,
Please mention the instrument you are trying to work with.
Please see the following for GC:
GC Signal Conversion Factors
Use to convert to display scale units
Use to convert to unscaled…
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
When your Agilent OpenLab ChemStation Edition software fails to launch with errors " Login failed with the following message: Configuration system failed to...
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
Agilent OpenLab ChemStation Edition software fails to launch with error containing the words " Autostart Macro failed ”. This article will provide you some...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer and Oligo Pro II instruments, and their respective controller software.
Issue Failed to build pressure error comes up shortly after starting a separation...
This Information Applies To: Agilent 6400 Series triple quadrupole LC/MS systems equipped with a gate valve.
Issue
Removing the Ion Transfer Capillary for maintenance on instruments with gate valve. The gate valve allows ion capillary removal and...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab CDS, Agilent OpenLab EZChrom
Issue
Due to the license error “ An error occurred connecting to the license server: The desired vendor daemon is down. Check the Imgrd log file...
This Information Applies To: HPLC Advisor app
Issue
Legacy HPLC method needs to be translated to a new column or LC system (HPLC to UHPLC or Analytical to Preparative LC).
Requirements
Install the most recent version of the HPLC Advisor...
This Information Applies To: Agilent 7890 A/B, 8860 and 8890 GC Systems with Split/Splitless (SSL), Multimode (MMI) or Programmable Temperature Vaporization (PTV) Inlets
Issue:
The Inlet Leak & Restriction Test is executed after every inlet maintenance...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7, ICP Expert version 7.X
Issue
The AVS can contribute to instrument performance issues such as sensitivity and precision. During troubleshooting, bypassing (or skipping...
This Information Applies To: Agilent GC Systems
Issue
Loss of peak resolution can be a combination of decrease in separation and increased peak width. Loss of resolution can impact on analytical reproducibility and accuracy.
Other chromatographic...
This Information Applies To: Agilent GC Systems
Issue
Contamination that creates ghost and carry over peaks can be introduced at different points including sample preparation, introduction, and separation. The additional peaks can cause false positive...