In my experience, usually when a method fails to download to a 7820A GC it means that one of the zones on the GC is in a faulted state. This does not always get reported in the instrument actuals in ChemStation, so the best way to double-check this is…
Hello everyone, This is my first post and I'm excited to have discussions for this thread. I wanted to start off with a small introduction with some of my experience. I have 4 years of experience in operation, maintenance, method development on the following…
Hello,
We have a GC 7890A model equipped by tray (SN#CN90452624) and Autosampler (SN#7683) I am receiving the following message while trying to run sample followed by a shaking arm and beeping noise. Any help on what might cause the problem is greatly…
Column: HP-PLOT/Q+PT 30M +5M Duraguard (2.5M on either end) 0.530 mm megabore, 40Micro film Primary components residual EO and PO in various acceptor chemistries. Separate STDs for each, both are showing area decline, on FID, recently switched out flame…
It knows that the electrometer board is plugged into the main board and expects everything else to be there, too. The simplest suggestion is to power down, unplug the GC from the wall, remove the FID electrometer from the main board, button it back up…
Dear Agilent,
I am trying to perform a "backflush scouting run", using the nice backflush wizard option in Chemstation rev. C.01.10, for configuration of a useful backflush time to my GC method. However, the backflush wizard unfortunately stops after…
My GC-FID says the following when I change the split ratio form 50:1 to 200:1: Front inlet flow limited. I dont know what I need to change further so it won't be limited. Does anyone have some tips
Hi chemist85 , I'd like to inform you that our instrument problem was solved, and yes it caused by the broken UPS, the output voltage is dropped to 160 volts when igniting the plasma, and also the voltage was not stable at all and unfortunately, it also…
Good day Agilent, I am really humbled to join the community. I have a few inquiry I would like to make.
I am having a very noisy baseline every time I try to bake out using both ECD and FID,
When I analyze acetaldehyde using the FID it keeps the noise…
Hi.
So ive had a very high sample with Methanol (around 8000 mg/l) and now i still have contamination around 500 mg/l in my blanks. Ive tried injecting IPA and replaced the syringe. Any other tips? Ive also pumped up the oven/column tempature to a…
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
When your Agilent OpenLab ChemStation Edition software fails to launch with errors " Login failed with the following message: Configuration system failed to...
This Information Applies To: Agilent OpenLab ChemStation Edition Software (C.01.xx)
Issue
Agilent OpenLab ChemStation Edition software fails to launch with error containing the words " Autostart Macro failed ”. This article will provide you some...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer and Oligo Pro II instruments, and their respective controller software.
Issue Failed to build pressure error comes up shortly after starting a separation...
This Information Applies To: Agilent 6400 Series triple quadrupole LC/MS systems equipped with a gate valve.
Issue
Removing the Ion Transfer Capillary for maintenance on instruments with gate valve. The gate valve allows ion capillary removal and...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab CDS, Agilent OpenLab EZChrom
Issue
Due to the license error “ An error occurred connecting to the license server: The desired vendor daemon is down. Check the Imgrd log file...
This Information Applies To: HPLC Advisor app
Issue
Legacy HPLC method needs to be translated to a new column or LC system (HPLC to UHPLC or Analytical to Preparative LC).
Requirements
Install the most recent version of the HPLC Advisor...
This Information Applies To: Agilent 7890 A/B, 8860 and 8890 GC Systems with Split/Splitless (SSL), Multimode (MMI) or Programmable Temperature Vaporization (PTV) Inlets
Issue:
The Inlet Leak & Restriction Test is executed after every inlet maintenance...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7, ICP Expert version 7.X
Issue
The AVS can contribute to instrument performance issues such as sensitivity and precision. During troubleshooting, bypassing (or skipping...
This Information Applies To: Agilent GC Systems
Issue
Loss of peak resolution can be a combination of decrease in separation and increased peak width. Loss of resolution can impact on analytical reproducibility and accuracy.
Other chromatographic...
This Information Applies To: Agilent GC Systems
Issue
Contamination that creates ghost and carry over peaks can be introduced at different points including sample preparation, introduction, and separation. The additional peaks can cause false positive...