Hello, I need to archive a file but the file do not archive. It appears the message "Last archive operation failed"
How can I know why the archive failed and how can resolve it?
Thank you
Hello Community
We have a reproducabiility problem on GC-FID's. We run an alkane standard every day in the morning. Peak shapes are looks good but when i compare the total area of the peaks over the last weeks an month, its very bad, i have a standard…
Thanks Marty, I was afraid of that.
Too bad really since piecewise is the most conventional kind of multi-level calibration.
I train using the example of a typical pH meter where they still naturally calibrate at pH 4, 7, & 10. Therefore there…
Hi
How do I remove FID signal from the report for a dual TCD & FID GC, we use just TCD detector to analyses gas samples and this issue appear yesterday.
open lab rev. C01.05
You can swap out cylinders to do it, but that means a lot more tubing, etc. to purge when you want to run. With the EPC unit, you would simply load the appropriate method to use it and the switch is done at the instrument. Much less tubing to purge and…
Hi Agilent,
Due to helium shortage, we need to change carrier gas for our GC-FID. Most documentation for Agilent suggests either H2 or N2, and the Chemstation configuration shows those options as well.
We are considering using argon, however, I…
This problem occurred after updating Openlab CDS Software 2.2 Version to 2.4 Version. GC# 7890B With FID , and TCD Detectors With OpenLab CDS Software 2.4 After installing the software version 2.4 and after a gas sample injection I noticed that there…
There's a lot going on. You have Column 1 in Constant Flow to a PSD in Constant Pressure with PSD Purge at 0 ml/min. Is there a purged splitter plate installed or a Purged Ultimate Union? The flow into the MS changes throughout the run due to the PSD…
How to Create a New Database in Spectroscopy Database Administrator (SDA)
Multiple Results
This Information Applies To: Spectroscopy Database Administrator (SDA)
Issue
If the old database is full, or after a specific time interval, it is necessary to create a database in SDA. If you receive a message telling you that the database is full...
Update Database Group Path in Spectroscopy Configuration Manager (SCM)
Multiple Results
This Information Applies To: Agilent Spectroscopy Configuration Manager (SCM)
Issue
It is necessary to add a database to a group path in SCM after creating a new database in Spectroscopy Database Administrator (SDA) . If access to an older database...
How to Access Spectroscopy Database Administrator Software (SDA)
Multiple Results
This Information Applies To: Agilent Spectroscopy Database Administrator Software
Issue
The SDA application can only be accessed by a Windows user who is a member of the Windows Administrators group and Windows SDAAdministrators group.
Steps...
This Information Applies To: AriaMx real-time qPCR system
Issue
The instrument fails to reach the required temperature during a run.
Resolution
Check if the temperature of the environment around the instrument is too low resulting in the instrument...
This Information Applies To : Agilent ELSDs G4260A, G4260B, G4261A, G4621B, G7102A, G7102B
Content :
If the evaporator tube of ELSD becomes contaminated with nonvolatile material resulting in poor chromatography, please use the procedure in this...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
The oil should be replaced at least once every six months, or when the oil color is indicates it needs to be changed . The foreline pump should be checked monthly. This article...
This Information Applies To: Agilent ICP-MS MassHunter versions 4.4 - 4.6 and 5.x.
Issue
After performing an autotune, the batch tune report will not generate or print.
Background
ICP-MS MassHunter uses an application called ICP-MS Data Analysis...
This Information Applies To: Agilent 6400 Series triple quadrupole LC/MS systems equipped with a gate valve
Issue
Installing the Ion Transfer Capillary after cleaning or replacement in Agilent LC/MS instruments with a gate valve.
Required Items...
This Information Applies To: Agilent OpenLab CDS 2.x
Issue
This article outlines the procedure on how to quantify uncalibrated compounds in OpenLab CDS 2.x. using reference compounds in the processing method compound table.
Background
Uncalibrated...
This Information Applies To: Agilent OpenLab CDS 2.x
Issue
This article outlines the procedure on how to quantify the uncalibrated compounds in OpenLab CDS 2.x when the analytical method requires a fixed response factor.
Background
Uncalibrated...