Support and educational resources for the Labware MiniHub
Automation Solutions Knowledge Base
Microplate-Handling Device Guides
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Opening Labware MiniHub Diagnostics
Creating Labware MiniHub…
To enable the Net.TCP Port Sharing Service using MMC
From the Start menu, open the Services Management Console either by opening a Command Prompt window and typing services.msc or by opening Run and typing services.msc into the Open box.
In…
This video guides you through the process of removing the capillary on a system with a VacShield and applies to G6470B, G6475A, G6495C, G6495D, Ultivo (G6465A, G6465B) iQ (G6160A), and Revident (G6575A).
This video is intended to support the written…
This video guides you through the process of installing and removing a capillary with a gate valve and applies to G6495B, G6546A, and 6545XT AdvanceBio (G6549A).
This video is intended to support the written instructions found in the online help or…
New FID Jet!
The latest FID jet is intended for use in 6890/7890/8890/8860/8850/9000 GC models
The legacy jets will not work in the 8890/8850/8860/9000 GC models
The new jet makes installing the column seamless with a conical shape to direct the…
Hello,
you will have to ask your local FSE for installation has it’s very big and offline installation. So if you have a visit plan ask for the help website for Masshunter. It will not be integrated with Masshunter but will work has a website.
Hi Everyone. I ran GFS on Agilent 1100 HPLC, and the profile is atypical. It seems to be missing a peak and there is also a negative peak. Does anyone know what might be going on?
Mobile phase: 25 mM Ammonium Acetate, pH 8 (not filtered)
Flow rate…
This Information Applies To: Agilent ICP Expert software.
Issue
The software version is often asked and is a valuable information: to see if any updates are needed, if certain options are available etc.
Steps to Follow
Launch ICP Expert...
This Information Applies To: Agilent OpenLab CDS
Issue
This article provides step-by-step instructions to calculate peak-to-valley ratio in OpenLab CDS.
Background
The peak-to-valley ratio is calculated to indicate the quality of peak separation...
This Information Applies To: Agilent 6500 Series Q-TOF LC/MS systems, MassHunter Workstation 10.1 or below and MassHunter Workstation 11.0 .
Issue
Fully reset the Q-TOF LC/MS system via a power cycle without venting. For users who experience slow...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, and Oligo Pro II systems
Issue
The volume of sample used by Agilent parallel capillary electrophoresis systems during a run.
Resolution
The...
This Information Applies To: Agilent 2100 Expert software, 2100 Expert Security Pack, 2100 Bioanalyzer
Issue
When opening the 2100 Expert software and using the Security Pack, the error message " Start of launcher application failed - The requested...
This Information Applies To: Agilent 6890, 6850, 7890, 8890, 8860, Intuvo 9000 GC systems.
Issue
The exchange of the ignitor in a Flame Photometric Detector (FPD) may be required in the following scenarios:
Preventive or periodic maintenance...
This Information Applies To: Agilent 1290 Infinity Quaternary Pump G4204A, 1290 Infinity II Flexible Pumps G7104A/C, and G7131A/C.
Issue
If the flexible/quaternary pump does not generate flow or build up pressure, it could be due to a stuck inlet...
This Information Applies To: Agilent 5200, 5300 and 5400 Fragment Analyzer systems
Issue
Separation times for the Fragment Analyzer for each array format and kit.
Resolution
Caution : The times in this article are the length of time...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, Oligo Pro II, ProteoAnalyzer systems
Issue
Guidance for installing the Agilent parallel capillary electrophoresis instrument controller and/or...
This Information Applies To: OpenLab CDS (version 2.x) system
Issue:
This article explains how to export OpenLab CDS 2.x data as Archived file.
For copying OpenLab CDS 2.x data to another Projects or another OpenLab CDS systems, you can use data...