Hello isoterma, Maybe try a new jet ? Cleaning doesn't always get rid of restriction in the jet. I see your supply is supplying both detectors but if the pressure is on the lower side of acceptable raising the pressure may cure the issue. For the 6890…
Hi ronin, It sounds like you have a 7694A with the newer headspace mainboard (7694B) that didn't have the visible changeable battery. In this case the ability of the board to retain stored parameters has failed due to this battery failing. The only fix…
Hi all We are using GC6890N in our lab to analyze dry gas, the GC with TCD and FID and four columns Two weeks ago We noticed something strange in the results like a cycle. N2 value it goes up and then goes back down. Is there any advice to solve this…
Hello community, I set up an Agilent 6890 (Software: ChemStation A08.03). A few seconds after I start the GC, the error message "Shutdown ( # 6 ): Back Inlet Flow Shutdown" is shown on the display. The settings of the Back Inlet shows that the pressure…
I get a bunch of junk on the front panel of the GC and the detectors I have (PID and FID) end up going cold. It is a bunch of work to re-calibrate due to software stuff we have to do for the method we are running. Plus the 1/2 hr runs I do take a while…
Hello, I have a TCD + FID GC 6890. Need to upgrade to Windows 10, because Windows will no longer provide security updates for Windows 7. Is Chemstation B.04.03 compatible with windows 10? Alternatively, will A.10.02 be compatible with GC6890? Thanks for…
Hi Lars, I would add an input from my experience that H2 carrier gas may cause some chemical reactions on some specific polar columns and compounds. Two scenarios I have encountered were (1) analysis of C4-C5 olefins on an AL2O3 PLOT column where some…
I have configured my laptop to our 8890 GC with a split/splitless inlet and FID. I am currently just doing manual injection. When sending the method from my laptop to the instrument, all of the parameters reach the setpoints except for my column temperature…
Hello,
we want to analyse a gas mixture (CO2, CO, propane, ethane and methane in hydrogen) with the HP 6890 Series GC System (G1540A). The gases are coming to the column via a six-way valve and after the column, there is a TCD and a FID detector. In…
This Information Applies To: Agilent ICP Expert software.
Issue
The software version is often asked and is a valuable information: to see if any updates are needed, if certain options are available etc.
Steps to Follow
Launch ICP Expert...
This Information Applies To: Agilent OpenLab CDS
Issue
This article provides step-by-step instructions to calculate peak-to-valley ratio in OpenLab CDS.
Background
The peak-to-valley ratio is calculated to indicate the quality of peak separation...
This Information Applies To: Agilent 6500 Series Q-TOF LC/MS systems, MassHunter Workstation 10.1 or below and MassHunter Workstation 11.0 .
Issue
Fully reset the Q-TOF LC/MS system via a power cycle without venting. For users who experience slow...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, and Oligo Pro II systems
Issue
The volume of sample used by Agilent parallel capillary electrophoresis systems during a run.
Resolution
The...
This Information Applies To: Agilent 2100 Expert software, 2100 Expert Security Pack, 2100 Bioanalyzer
Issue
When opening the 2100 Expert software and using the Security Pack, the error message " Start of launcher application failed - The requested...
This Information Applies To: Agilent 6890, 6850, 7890, 8890, 8860, Intuvo 9000 GC systems.
Issue
The exchange of the ignitor in a Flame Photometric Detector (FPD) may be required in the following scenarios:
Preventive or periodic maintenance...
This Information Applies To: Agilent 1290 Infinity Quaternary Pump G4204A, 1290 Infinity II Flexible Pumps G7104A/C, and G7131A/C.
Issue
If the flexible/quaternary pump does not generate flow or build up pressure, it could be due to a stuck inlet...
This Information Applies To: Agilent 5200, 5300 and 5400 Fragment Analyzer systems
Issue
Separation times for the Fragment Analyzer for each array format and kit.
Resolution
Caution : The times in this article are the length of time...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, Oligo Pro II, ProteoAnalyzer systems
Issue
Guidance for installing the Agilent parallel capillary electrophoresis instrument controller and/or...
This Information Applies To: OpenLab CDS (version 2.x) system
Issue:
This article explains how to export OpenLab CDS 2.x data as Archived file.
For copying OpenLab CDS 2.x data to another Projects or another OpenLab CDS systems, you can use data...