Hello, From the screenshot you posted the error that appears to be aborting the method run is "Failed to set injection volume". For a headspace sampler the injection volume should be the sample loop volume which is part of the instrument configuration…
We have experienced this but on a 5975. The cooling fan for the turbo pump failed to restart after maintenance. The error message however did not refer to the fan at all. The easiest way to check if the fan is working is to hold a Kimwipe or other tissue…
Hi Brian,
What kind of detector are you using? From my experience with FID, you shouldn’t have issues with septa bleed from re-running samples within the same day. If you inject the vial and then re-run it after a day, you will probably see n-hydrocarbon…
Hi Mohammad, Thanks for your thought, detector temperature is not extremely high or low. I did monitor temperature for FID and inlet the whole time even during the injection. It was stable and maintained for hours/days. Method that I was using I had checked…
While running oils and extracts on GC,the basline shows wandering as in the attached photo below in the range from 75 to 100 mins.The problem is not related to specific temperature because it appears at the beginning of the run,middle and at the end in…
Hi everyone,
We are using a UV-VIS-NIR model Cary 5000. Recently when we validated the instrument. However, at the wavelength accuracy test using the Deuterium lamp, we found that 486 and 656.1 nm emission lines have been split into two emission lines…
Hello everyone,
I have a 8890 GC-FID that I've just started running.
I want to create a "shut down" method that turns off (or lowers) H2 and Air once a run is completed or that can uploaded at the end of the day. The goal here is to keep the instrument…
Hi,
there is quite a big drop in sensitivity in August. that's interesting. Are the MassHunter settings for the "Configure Ignition Sequence" "Standard Tune" and are all the Startup tasks, beside the P/A factor and EM run succesfully? please run then…
Hello jeremy_lai ,
In your expressions you must check for both the existence of the qualifier and the outlier yourself. In the initial if and in the final one you need to add a check to see if there is a qualifier by checking to see if it is None. …
This Information Applies To: Agilent ICP Expert software.
Issue
The software version is often asked and is a valuable information: to see if any updates are needed, if certain options are available etc.
Steps to Follow
Launch ICP Expert...
This Information Applies To: Agilent OpenLab CDS
Issue
This article provides step-by-step instructions to calculate peak-to-valley ratio in OpenLab CDS.
Background
The peak-to-valley ratio is calculated to indicate the quality of peak separation...
This Information Applies To: Agilent 6500 Series Q-TOF LC/MS systems, MassHunter Workstation 10.1 or below and MassHunter Workstation 11.0 .
Issue
Fully reset the Q-TOF LC/MS system via a power cycle without venting. For users who experience slow...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, and Oligo Pro II systems
Issue
The volume of sample used by Agilent parallel capillary electrophoresis systems during a run.
Resolution
The...
This Information Applies To: Agilent 2100 Expert software, 2100 Expert Security Pack, 2100 Bioanalyzer
Issue
When opening the 2100 Expert software and using the Security Pack, the error message " Start of launcher application failed - The requested...
This Information Applies To: Agilent 6890, 6850, 7890, 8890, 8860, Intuvo 9000 GC systems.
Issue
The exchange of the ignitor in a Flame Photometric Detector (FPD) may be required in the following scenarios:
Preventive or periodic maintenance...
This Information Applies To: Agilent 1290 Infinity Quaternary Pump G4204A, 1290 Infinity II Flexible Pumps G7104A/C, and G7131A/C.
Issue
If the flexible/quaternary pump does not generate flow or build up pressure, it could be due to a stuck inlet...
This Information Applies To: Agilent 5200, 5300 and 5400 Fragment Analyzer systems
Issue
Separation times for the Fragment Analyzer for each array format and kit.
Resolution
Caution : The times in this article are the length of time...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, Oligo Pro II, ProteoAnalyzer systems
Issue
Guidance for installing the Agilent parallel capillary electrophoresis instrument controller and/or...
This Information Applies To: OpenLab CDS (version 2.x) system
Issue:
This article explains how to export OpenLab CDS 2.x data as Archived file.
For copying OpenLab CDS 2.x data to another Projects or another OpenLab CDS systems, you can use data...