Hello,
I have a G6545 QTOF / 1260 HPLC system that came with an HP Z440 workstation with Windows 10 as part of the purchase from Agilent. The workstation is ~ 3 years old. The instrument was running normally over the weekend -- when I came back, the…
I'm trying to develop a method for ethanol via headspace. I am using Restek standard Residual Solvents #1 (34105) for the curve. My instrument is Agilent 6890 GC-FID with CTC PAL COMBI autosampler for headspace.
I ran residual solvent curve at high…
Hello,
I have been struggling with this coding error with OpenLabs Chemstation Report layout, I'm hoping the Agilent community may have a solution to my problem.
I'm told that the coding language for the Openlabs report templates is pretty much the…
Want to quantify or at least qualify trifluoroacetic acid (tfa) on our column, which is almost exclusively used for quantifying propionic acid, with acetic acid as the internal standard. Both dissolved in acetonitrile. It seems like tfa would work, but…
Hi dmarchini, I have attached a guide for some recommended spares. The questions of cost to maintain any GC is a difficult one as the application and sample amount plays a major role. Replacement of the consumables will vary because of this. The guard…
GC and GCMS Supplies Recommendations for POIS 2020.pdf
Thank you for your question. Unusual high low voltage error is a common instrument and accessory maintenance related and not instrument hardware related issue. Typically, when you see that error, under logbook of your run, you will see chip map. Please…
Hello, I am troubleshooting a leak in the primary pump head of an Agilent 1290 G4220A binary pump. I am visibly observing that when the pump is operating, mobile phase is leaking into the seal wash lines. Also, by looking at the detector signals, I can…
Thanks for this.
To make sure I'm understanding this correctly does this mean that the instant pilot is acting as the terminating end of the bus and that the socket that the instant pilot is connected to is the one that is failing when no instant pilot…
This Information Applies To: Agilent MassHunter 11 and later
Issue
Generating Acquisition Desktop and Quantitative Analysis shortcuts.
Steps to Follow
Double-click the Control Panel icon on the desktop or select Windows Start menu > Agilent...
This Information Applies To: Agilent MassHunter Workstation for LC/TQ and MassHunter Workstation for LC/TOF and LC/Q-TOF
Issue
How to view the MassHunter Data Acquisition Software Logs entries, change settings, and export the Logbook for archiving...
This Information Applies To: ICP-MS MassHunter with User Access Control (UAC)
Issue
It is necessary to update the database folder path in Change User Access Control:
After creating a new database in SDA with ICP-MS MassHunter.
To view a batch...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Over time, the electrodes may become pitted or eroded and users may see a decrease in precision or begin to experience the "Tube fault" error when new tubes are installed. If...
This Information Applies To: Agilent GTA Furnace and Flame Instruments, Agilent 240FS/240GFAA/GTA120/PSD120
Issue
There may be occasions when users need to remove GTA furnace center block workhead (instruments with both Flame and Furnace capabilities...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
The shroud should be replaced annually, or when there is evidence of damage caused by mechanical shock or contamination from liquid spillage.
Items Required
Shroud Removal...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Before replacing the electrodes and/or shroud, the GTA Furnace workhead will need to be disassembled. After replacing the electrodes and shroud, the GTA Furnace workhead will...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer
Issue
After starting a run, the run is aborted with the following error: Current = 0.0uA, Expected range: 5 - 3000.
Steps to Follow
Check...
This Information Applies To: Agilent OpenLab CDS 2.x in file system configuration
Issue
Sometimes, you will need to change the Projects Root Path / Project Storage Path . This article outlines the procedure on how to change it.
Background
...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7
Issue
Steps to bypass the AVS to troubleshoot poor performance on the ICP-OES
Tip : These steps should be completed after the Subsystem Communication...