After most MSD maintenance (filament change/switch, source cleaning, etc...) I seem to have an issue with the baseline dropping in series (offset pattern) for up to 2 weeks afterwards. I'm new to this machine, but I'm in the process of slowly changing…
Hi there, I've recently started using a GCMS (7890A + 5975C MSD). The tune has failed and the GC shows a flat line at 0.5 whenever a sample is run. I've attached all relevant photographs I could think of, including the GC spectra where it all stopped…
Hello, thanks for update (I wonder if my memories were incorrect,,, Your question is classed "difficult" ...... Let me start easier one! The visible lamp is not required replacing. It seems working without error. that is typical "bulb" , if id is out…
Hello dexter91, I need to have the column configuration from your system in order to give you a proper answer: are you using only 1 column with a splitter at the end to split it to the MS and the FID or you have 2 columns configured, 1 for each detector…
I've recently been running into some problems with performing SureMass conversion of data collected on a 6546 LC-QTOF. I'm collecting both profile and centroid MS data using the default data storage thresholds.
Initially, I was running SureMass conversion…
Good morning, fellow colleagues. I have started to use MassHunter B.04.00 with my 6520B LC-QTOF. I am having some trouble setting up the diode-array detector on the HPLC from MassHunter. When loading in a HPLC method, the computer responds, Failed to…
Dear Team,
Is it OK to use 8860 system for USP467, residual solvents analysis ? Literature that is available is mainly on 8890 but 8860 can also be used ? Agilent do have a blood alcohol analysis app note on 8860 with HS, 1 SSL, a Tee connection, 2…
In our company we are using a GC-FID Agilent technologies 7820A connected to a Headspace 7697A from Agilent also,
and we are not able to transfer some methods into our system when the carrier gas is Nitrogen.
Our team is in charge of the Method transfers…
We currently use Agilent 7890A GC with S/SL injector and FID detector using a capillary column for the analysis of crude oil composition upto C35. The remaining compounds will be reported as C36+. The temperature program is from 30 Deg to 325 Deg, We…
This Information Applies To: Agilent MassHunter 11 and later
Issue
Generating Acquisition Desktop and Quantitative Analysis shortcuts.
Steps to Follow
Double-click the Control Panel icon on the desktop or select Windows Start menu > Agilent...
This Information Applies To: Agilent MassHunter Workstation for LC/TQ and MassHunter Workstation for LC/TOF and LC/Q-TOF
Issue
How to view the MassHunter Data Acquisition Software Logs entries, change settings, and export the Logbook for archiving...
This Information Applies To: ICP-MS MassHunter with User Access Control (UAC)
Issue
It is necessary to update the database folder path in Change User Access Control:
After creating a new database in SDA with ICP-MS MassHunter.
To view a batch...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Over time, the electrodes may become pitted or eroded and users may see a decrease in precision or begin to experience the "Tube fault" error when new tubes are installed. If...
This Information Applies To: Agilent GTA Furnace and Flame Instruments, Agilent 240FS/240GFAA/GTA120/PSD120
Issue
There may be occasions when users need to remove GTA furnace center block workhead (instruments with both Flame and Furnace capabilities...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
The shroud should be replaced annually, or when there is evidence of damage caused by mechanical shock or contamination from liquid spillage.
Items Required
Shroud Removal...
This Information Applies To: Agilent GTA 120, 240/280 GTA Furnace
Issue
Before replacing the electrodes and/or shroud, the GTA Furnace workhead will need to be disassembled. After replacing the electrodes and shroud, the GTA Furnace workhead will...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer
Issue
After starting a run, the run is aborted with the following error: Current = 0.0uA, Expected range: 5 - 3000.
Steps to Follow
Check...
This Information Applies To: Agilent OpenLab CDS 2.x in file system configuration
Issue
Sometimes, you will need to change the Projects Root Path / Project Storage Path . This article outlines the procedure on how to change it.
Background
...
This Information Applies To: 5000 series ICP-OES (5100,5110,5800,5900), AVS 4/6/7
Issue
Steps to bypass the AVS to troubleshoot poor performance on the ICP-OES
Tip : These steps should be completed after the Subsystem Communication...