Hello everyone,
We have a problem with the acquisition methods on GC, but not on HPLC.
When we want to change an acquisition method that is in "approved" status to "generic" status in order to modify it, it is impossible to do so because the box is…
Hello experts!! I have 6460 LCMSMS system. It unfortunately failed in tuning even in brand new tuning solution. Auto tune repeatedly failed in peak width adjustment in MS1. What could be the problems and possible answers? Cleaning is done up to ion transfer…
I'm trying to create a report with a column which calculates the percentage of all integrated peaks above a specific threshold. I have created a report parameter to format the number of significant digits, this is a request of some of our clients. At…
Hello all,
I made a custom excel report template for GC-MS/FID data I'm working with in MassHunter B.10 and I'm having an issue getting the template to report the user selected "best" from the spectrum ID results list.
Here is how I've added the table…
I found the issue. I have "Hide duplicates" selected which prevents any additional Fails from being displayed. However, if I uncheck that box, there is a Fail in every row. This is a summary result, is there a way to make it display only once per group…
Hi! Recently we baught GC 8890 with tandem detector fid-scd(detector for sulfor detection 8355). In this case limit of detection of sulfur compaunds is very high (ppm level). We need to meet more low limits of detection of sulfur compounds. Can we dismount…
Before first use: Soak in 100ppm sodium calibration standard for 24 hours to condition the probe With use (submersion in the liquids under test) the response time will become slow and it might be difficult to calibrate. If this occurs the probe needs…
Thanks for the response Matthais. The issue actually is that autotune sometimes fails to match EPA compliance criteria, and so it becomes necessary to manually tweak settings. I get that Agilent doesn't want lab techs carelessly messing around with quadrupole…
This Information Applies To: 4150 TapeStation, 4200 TapeStation
Issue
How to deal with a TapeStation Electrode Cartridge change is due warning message.
Background
The Agilent TapeStation controller software will notify users to replace the...
This Information Applies To: Agilent OpenLab CDS
Issue
Sometimes the integration result is not ideal for all injections. This article outlines the step-by-step instruction to manually integrate peaks.
Background
There are 2 ways to integrate...
This Information Applies To: Agilent OpenLab CDS , Agilent OpenLab ChemStation
Issue
Calculation of Area percent or Height percent for uncalibrated compounds in OpenLab software. If all components respond equally in the detector, then Area% and...
This Information Applies To: Agilent ICP-MS (7700/7800/7850/7900/8800/8900)
Issue
How to power off the Agilent ICP-MS Foreline Pump to perform maintenance, or when fully powering off the Agilent ICP-MS System.
Background
The ICP-MS MassHunter...
This Information Applies To: Agilent ICP-MS (7500,7700,8800)
Issue
How to check the E2M18 or E2M18F foreline pump to determine if the pump needs maintenance?
Background
The oil cleanliness and oil level in the E2M18 or E2M18F foreline pump...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to replace the foreline pump oil in the DS 402.
Background
The DS 402 oil should be replaced at least every 3 months or when the oil color indicates it needs to be changed...
This Information Applies To: Agilent 8890/8860 GC Systems
Issue
How to delete data that is stored on the GC instrument.
Steps to follow
Caution : Before deleting data from your GC, Agilent recommends extraction of data as a backup...
This Information Applies To: 5200, 5300 and 5400 Fragment Analyzer, Femto Pulse and ZAG DNA analyzer
Issue
When no data is available in the Agilent ProSize data analysis software for one or more capillaries, the capillary(ies) could be misaligned...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
How to check the MS40+ or MS40-S foreline pump to determine if the pump needs maintenance?
Background
The oil's cleanliness and level, in the MS40+ or MS40-S foreline...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Powering on Agilent ICP-MS Systems after maintenance, long-term shutdown, or for power cycling.
Steps to Follow
Confirm that the ICP-MS power plug...