Hello,
You can download a software to control your GC from https://agilent.subscribenet.com but you need to have a valid license. There are three different software that Agilent is offering OpenLab CDS, OpenLab Chemstation and OpenLab EZChrom. Check…
Were you able to join us on June 6th for our Agilent GC Live session? If so, we would like to hear your thoughts and questions. If you missed it, please see the video below.
Yes, the ms40+ start. They go up to 3.2E0 Torr.
However, PS1 does not light.
PS2 only light the power light, not the other two.
Are the Turbos connected. Does Turbo2 need Turbo 1 to work? Because if independent, then the problem seems to affect…
Which Electron Ionization Source Part 1 has questions. Which Electron Ionization Source Part 2 has a few answers. Which Electron Ionization Source Part 3 has the particulars of each source.
This segment - Which Electron Ionization Ion Source Part 4…
sammyk I would recommend upgrading Firmware/Embedded Software to ESW 9.4.71. This may help address your issue that you have been experiencing.
The Agilent Call Center may be able to guide you through this. The ESW may be downloaded through Agilent Subscribenet…
Hi there,
Thank you for contacting Cell Analysis Technical Support. Regarding calculations, please see the below chart for the GRA Assay. Additionally, here is a link to the GRA White Paper.
For your second question, I would have to take a…
On the GC, is the Not Ready LED lit? If so, press the Status button and the GC will tell you what is not ready.
Split or Splitless? If it's Splitless the GC may need to be set to AutoPrepRun if the CTC sampler is not configured to send the prep run…
This Information Applies To: 4150 TapeStation, 4200 TapeStation
Issue
How to deal with a TapeStation Electrode Cartridge change is due warning message.
Background
The Agilent TapeStation controller software will notify users to replace the...
This Information Applies To: Agilent OpenLab CDS
Issue
Sometimes the integration result is not ideal for all injections. This article outlines the step-by-step instruction to manually integrate peaks.
Background
There are 2 ways to integrate...
This Information Applies To: Agilent OpenLab CDS , Agilent OpenLab ChemStation
Issue
Calculation of Area percent or Height percent for uncalibrated compounds in OpenLab software. If all components respond equally in the detector, then Area% and...
This Information Applies To: Agilent ICP-MS (7700/7800/7850/7900/8800/8900)
Issue
How to power off the Agilent ICP-MS Foreline Pump to perform maintenance, or when fully powering off the Agilent ICP-MS System.
Background
The ICP-MS MassHunter...
This Information Applies To: Agilent ICP-MS (7500,7700,8800)
Issue
How to check the E2M18 or E2M18F foreline pump to determine if the pump needs maintenance?
Background
The oil cleanliness and oil level in the E2M18 or E2M18F foreline pump...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to replace the foreline pump oil in the DS 402.
Background
The DS 402 oil should be replaced at least every 3 months or when the oil color indicates it needs to be changed...
This Information Applies To: Agilent 8890/8860 GC Systems
Issue
How to delete data that is stored on the GC instrument.
Steps to follow
Caution : Before deleting data from your GC, Agilent recommends extraction of data as a backup...
This Information Applies To: 5200, 5300 and 5400 Fragment Analyzer, Femto Pulse and ZAG DNA analyzer
Issue
When no data is available in the Agilent ProSize data analysis software for one or more capillaries, the capillary(ies) could be misaligned...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
How to check the MS40+ or MS40-S foreline pump to determine if the pump needs maintenance?
Background
The oil's cleanliness and level, in the MS40+ or MS40-S foreline...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Powering on Agilent ICP-MS Systems after maintenance, long-term shutdown, or for power cycling.
Steps to Follow
Confirm that the ICP-MS power plug...