Hi everyone,
Our lab own a microGC 990 with a PORAPLOT U column. The software we use is Openlab.
I usually run my samples with "sequence" mode. Is there a way to put a "delay time" between samples? I just want a delay between finishing sample 1 and…
In the Offline Worklist Editor for MH12, when using the "Edit Samples" window to input the sample positions, the "Current Configuration" box in the top left isn't shaded out, so that I can't choose it. When using Acquisition to do this same function,…
5 psi inlet pressure running hydrogen with your configuration leads to 2.3 ml/min to the MS and 1.02 ml/min to the FID.
You are welcome. Are you using a two-hole ferrule in the injection port or a splitter of some type? The two-holed ferrules are..…
Richard987 A normal EPC module could probably supply the nitrogen to the collision cell but it's not tested, not supported, no one knows as it's never been done. If you can run it now and MassHunter Acquisition isn't complaining it might work.
How long…
Which liner is being used? Check out: GC Liner Selector | Agilent You should think about trying one with a frit instead of glass wool, like this one: 5190-5105 | Agilent Or a single tapered, ultra inert liner 5190-2295 | Agilent .
Splt/Splitless Inlet…
Hi JPhillips - in our latest software (QTOF Acq 12.1) - it is much easier to copy and paste the entire "Sample Name" column into the data file column. All rows in the data file column will automatically receive the .d suffix in one action (the paste command…
Hello GUX ,
For these types of errors the first thing to try is resetting the user preferences for Profinder. To do this, first close all copies of Profinder and then navigate to the folder
C:\Users\XXX\AppData\Roaming\Agilent_Technologies,_Inc\ …
The error means that the maximum stroke length of your pump drive is being shorter than it should be.
This can be either due to mechanical issues like a broken piston or an offset in the pump drive gear leading to a physical block before the normal…
Hello aafzal3 ,
I apologize for the delayed response.
You can use either find by method to attempt to find your targets, but to troubleshoot the issue you need to find your target manually by extracting the EIC for the expected molecular ion. Once…
This Information Applies To: Agilent ICP-MS MassHunter Workstation 4.6 or below, and ICP-MS MassHunter Workstation 5.1 and above.
Issue
Guide for identifying the current software version your Agilent ICP-MS system is using, to see if any updates...
This Information Applies To: Agilent OpenLab ChemStation, Agilent OpenLab EZChrom, Agilent OpenLab CDS.
Issue
When users of OpenLab CDS forget their passwords, another user with the right privileges will reset their password, however, sometimes...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Error messages related to temperature can cause the plasma to shut off or disable plasma ignition. While a warning message will still allow the plasma to light...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
How to view meters in ICP-MS MassHunter Software, or change what meters are selected?
Background
ICP-MS MassHunter allows up to five meters to be displayed at...
This Information Applies To: Agilent ICP-MS (7800/7850/7900/8900)
Issue
How to replace the oil mist filter in the MS40+ or MS40-S?
Background
The oil mist filter in the MS40+ or MS40-S should be replaced yearly.
Warning :
...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to check the DS 402 foreline pump to determine if the pump needs maintenance.
Background
The oil cleanliness and oil level in the DS 402 foreline pump should be checked...
This Information Applies To: Agilent ICP-MS systems (7700, 7800, 7850, 7900, 8800, 8900)
Issue
After shutting down and restarting the ICP-MS, sometimes the communication between ICP-MS and PC does not automatically reconnect. It may be necessary...
This Information Applies To: Agilent ICP-MS (7700/7800/8800)
Issue
How to replace the Foreline Pump Oil Mist Filter in the DS 402 foreline pump.
Background
The oil mist filter element should be replaced yearly , or when the level of oil in...
This Information Applies To: Agilent ICP-MS (7500/7700/8800)
Issue
How to replace the Forline Pump Oil Mist Filter and Odor Element in the E2M18 or E2M18F?
Background
The oil mist filter and odor element should be replaced yearly, or if the...
This Information Applies To: Agilent ICP-MS (7500/7700/8800)
Issue
How to replace the Forline Pump Oil in the E2M18 or E2M18F?
Background
The E2M18 oil should be replaced at least every three months or when the oil color indicates it needs...