As title states.
Instrument: #1 shows "GCMS9"
Instrument #2: should show "GC16"
However on the quant report, only Instrument #1 is accurate, the quant reports on #2 read HP G1530A
I've checked msdchem.ini and InstName is defined properly…
Hello,
Did you apply update 06 before upgrade? It´s necessary.
This update 06 fixes this flaw in version 07, after this action you update to version 08.
Regards,
Rafael Pinto
The Cary 60 UV-Vis and its nearly endless supply of accessories
We’ve written before about the many accolades of the powerful yet accessible Cary 60 UV-Vis and its highly flexible software. This instrument’s popularity seemingly knows no bounds and…
Hello,
I am expeirencing the same issue after having to reload E.02.02.1431. The quant report prints as one job and the chromatogram and the spectra reports (I'm printing a detailed report) print as a second job.
I've done as ron_tackett mentioned…
Instability in the anode voltage will cause baseline problems in your detector signal. For example, if the lamp doesn't light properly, the voltage will reset and you will see periodic changes in the baseline. I have seen old lamps sometimes produce odd…
I can't seem to get our new instrument to pass an EPA DFTPP tune for method 525.2. We recently got an instrument with the hydroinert source and I have only gotten a couple of passing tunes but nothing that is repeatable. I have tried manual tuning myself…
Yes! I checked the line too as according to the instructions (+) How to Disassemble and Assemble the HES (High Efficiency Source) - Articles - GC/MS Portal - Agilent Community
I will take a picture when I have them out next time. Thank you so much for…
This Information Applies To: HES ion source in 5977B/C GC/MSD, 7010 triple quadrupole GC/MS systems
Issue
The filaments are replaced as part of routine maintenance, or when they break (zero output current).
Items Required
Gloves, nylon,...
This Information Applies To: Agilent 5977A/B/C GC/MSD
Issue
The Electron Multiplier Horn must be replaced when it is contaminated or the EMV value reaches 3000 V with a clean ion source.
Items Required
Electron multiplier horn (5977B/C:...
This Information Applies To: Agilent 5973/ 5975/5977 GC/MSD with rotary vane foreline pump
Issue:
The oil mist filter is recommended to be replaced annually. If the color of the filter has changed or there is smell from the filter, the oil mist...
This Information Applies To: Agilent EI Source
Issue:
During normal operation of the GC/MS, the EI SST/Inert ion source will need to be disassembled to proceed with abrasive ion source cleaning and / or routine replacement of consumable parts (filaments...
This Information Applies To: Agilent G7129A/B/C Vialsampler
Issue:
Replacing the needle and needle seat of the Vialsampler is required when:
The needle is visibly damaged.
Leaks or blockages in the vialsampler are observed, especially between...
This Information Applies To: Agilent G1311A/B/C, G7111A/B, Quaternary Pumps, and G1310A/B, G7110B Isocratic Pumps, G1312A/B/C, G7112B Binary Pumps
Issue:
How to diagnose no flow or no pressure issues on binary, quaternary, or isocratic pumps.
...
This Information Applies To: Agilent UV and RID detectors
Issue
A clogged flow cell causes high backpressure. The clog can be removed by flushing the system with solvents at high pressure. If you suspect a clog or experience high backpressure due...
This Information Applies To: Agilent G1312X and G7112X binary pumps.
Issue:
A blockage before the pressure sensor, e.g. in a pump head, will not give a high pressure or overpressure system error. Instead, the pump may show one of various error messages...
This Information Applies To: Agilent 1100, 1200, 1260 LC Pumps.
Issue:
The following procedure allows the cleaning of residue from the pump's check valves, often caused by polymerization of aged acetonitrile or salt-based solutions that may prevent...
This Information Applies To: Agilent LC Systems
Issue
After analyzing dirty or concentrated samples, some sample compounds may retain in the column and other parts of the HPLC system. If the column re-equilibration after each run is not enough to...