Hi, I'm working with a LC Infinity Lab 1260, which has a standard autosampler and 100 uL loop. I'm trying to achieve a very simple injection program, but keep failing. All I want to do is to draw 50 uL from a sample vial, 50 uL from a second sample vial…
Hello, Software used: - MassHunter Workstation Version 10.1.49 - MassHunter Qualitative Analysis Version 10.0 - MSD Chemstation Data Analysis (can't figure out version, when I click the help button error message "failed to launch help" appears) I am having…
External Device not ready. Is it an Agilent Autosampler? Which model? Do you have another device like a headspace sampler?
APG Remote. There is a cable between the GC and the MSD so that they both start at the same time. A remote start cable from another…
Hi, I have a agilent GC 7890B with FID. currently i am a facing a problem regarding this GC, problem is like that - all gases supply is ok, no leakage is found in detector portion. i have cleaned the FID & Jet but flame is not burning. So kindly suggest…
I am running on an Infinity 1260 II Ultivo LC/QQQ and have a problem when running check tunes. Every time I run a check tune, I get an out of tolerance result where the only parameter out of range is the gain factor. It fluctuates between being out of…
Hi all,
I am having a recurring issue throughtout my sequences. When I check the sequence log after a run, where I place a masscal between each sample, I see in the sequence log the following error:
5) MassCal: ' ' Starting QTOF MassCal: Mon Nov…
good day!
tell my please..
I have the air generator and his out pressure consist 52 psi, and and air consumption is 1000 ml/min. the EPC module GC 7890b work in rang 55-80psi. I have 2 detector FID. Tell my - with this generatorom may be worked ?…
Hi all,
I'm using a 0.18 mm HP-5 GC Column on a Shimadzu GC-2014 connected with a FID. I'm looking to get new ferrules (the old ones had been passed down from previous users) and wanted to discuss some options. I tried using some 0.5 mm graphite ferrules…
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
ICP-MS Instrument Control or Data Analysis Software will not open, or crashes shortly after opening.
Background
MassHunter uses configuration files to store...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.4 and above (Rev C. and Rev D.)
Issue
The Glitch Resetter resets configuration setting files for MassHunter and can be used when the MassHunter software is exhibiting strange behavior...
This Information Applies To: Agilent ICP-MS MassHunter Software 5.x (Rev D)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x (Rev C)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software revisions 4.x and 5.x
Issue
How to clear or archive the acquisition queue? How to resolve queue task file errors?
Background
The Acquisition Queue ( Figure 1 ) lists all tasks...
This Information Applies To: Agilent Fluorescence Detectors G1321A, G1321B, G7121A, G7121B
Issue
This article describes how to diagnose a leak in your fluorescence detector (FLD) module.
Steps to Follow
Confirm the leak error originated in...
This Information Applies To: Agilent ICP-MS MassHunter 5.1 Software, SPS 4 Autosampler
Issue
The SPS-4 autosampler (ALS) may need to be reconfigured after the Glitch Resetter tool is used to reset the software or after a change from a different...
This Information Applies To: Agilent G4208A Instant Pilot
Issue
This article describes how to switch the illumination of the autosampler on or off (if available) using the G4208A Instant Pilot.
Items Required
G4208A Instant Pilot for Agilent...
This Information Applies To: Agilent 7683B Automatic Liquid Sampler
Issue:
O nly use this alignment procedure if the injector hardware configuration has changed or if the Align Mode light comes on.
Agilent does not recommend performing this procedure...
This Information Applies To: Agilent MassHunter data acquisition software and MassHunter Quantitative Data Analysis Software
Issue
This article explains the difference between quantifier and qualifier ions and provides some general guidance on quantifier...