I'm currently encountering a challenging issue with MassHunter Acquisition Software that has significantly hindered my workflow. I am hoping to leverage the community's expertise to find an effective resolution.
Switching from MRM to dMRM Settings Error…
Dear Community Member,
I have facing some issue in ELECTRONIC PNEUMATIC CONTROLLER (EPC) of GAS CHROMATOGRPAH (7890B) The EPC Module has not give the Set Flow rate for AIR Flow, as we have give the Set Point of Air 350 ml/min, but the observed flow…
I am looking to set up in line sampling on a GC/FID (6850A, G2630A) with a capillary column. I have found sample valves listed for 6850 series GCs (e.g. G2668A), but the part description specifies it is for G2630B, so I take it that this is incompatible…
Part Number
Description
Link to Ordering (includes photo)
126 1012
J&W DB-1 GC Column, 10 m, 0.05 mm, 0.05 µm, 7 inch cag
126-1012 | Agilent
5182 0717
Cap, screw, blue, PTFE/red silicone septa, 100/pk. Cap size: 12 mm
5182-0717…
After some burner head cleaning, I reassembled my FAAS 240FS and now I can't get the burner head to light. Some details:
I was running some "dirty" samples with the nitrous burner head that plugged up the sample capillary and started to block the…
The MS column exits into vacuum. The FID column exits to atmospheric pressure.
Same carrier gas, column, oven temperature, inlet pressure results in different holdup times. These examples are using the Pressure Flow Calculator available here GC Calculators…
Our Ultivo LC/TQ fails autotune immediately citing a Nozzle Fault. The log suggests the associated voltage is out of optimal range. Funnily enough, the system passes check-tune without any issue! The check-tune report shows the voltage perfectly matching…
I'm trying to install Openlab CDS 2.7 on Windows 10. When running the system preparation tool, everything passes test except the Ports Check -configuration: 'workstation ' and it says FAIL. I tried to run the recheck and repair, but it still fails. Any…
I was experiencing ghost peaks in my water blank shots so I decided to do some maintenance. This included a new S/SL liner and septum, removing the first inch or two of the column, FID disassembly and ultrasonic cleaning of the jet, and reassembly. Now…
The probability of water precipitation is very low if the FID temperatures are high enough, but in times of 5890 the FID could not ignite well when water was present. In principle a FID can be operated without makeup gas, which manufacturers officially…
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x and 5.x
Issue
ICP-MS Instrument Control or Data Analysis Software will not open, or crashes shortly after opening.
Background
MassHunter uses configuration files to store...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.4 and above (Rev C. and Rev D.)
Issue
The Glitch Resetter resets configuration setting files for MassHunter and can be used when the MassHunter software is exhibiting strange behavior...
This Information Applies To: Agilent ICP-MS MassHunter Software 5.x (Rev D)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software 4.x (Rev C)
Issue
It is best practice to note MassHunter Software Settings before running the Glitch Resetter, renaming MassHunter configuration settings files, or before upgrading...
This Information Applies To: Agilent ICP-MS MassHunter Software revisions 4.x and 5.x
Issue
How to clear or archive the acquisition queue? How to resolve queue task file errors?
Background
The Acquisition Queue ( Figure 1 ) lists all tasks...
This Information Applies To: Agilent Fluorescence Detectors G1321A, G1321B, G7121A, G7121B
Issue
This article describes how to diagnose a leak in your fluorescence detector (FLD) module.
Steps to Follow
Confirm the leak error originated in...
This Information Applies To: Agilent ICP-MS MassHunter 5.1 Software, SPS 4 Autosampler
Issue
The SPS-4 autosampler (ALS) may need to be reconfigured after the Glitch Resetter tool is used to reset the software or after a change from a different...
This Information Applies To: Agilent G4208A Instant Pilot
Issue
This article describes how to switch the illumination of the autosampler on or off (if available) using the G4208A Instant Pilot.
Items Required
G4208A Instant Pilot for Agilent...
This Information Applies To: Agilent 7683B Automatic Liquid Sampler
Issue:
O nly use this alignment procedure if the injector hardware configuration has changed or if the Align Mode light comes on.
Agilent does not recommend performing this procedure...
This Information Applies To: Agilent MassHunter data acquisition software and MassHunter Quantitative Data Analysis Software
Issue
This article explains the difference between quantifier and qualifier ions and provides some general guidance on quantifier...