Hi,
After a power cut, the batch file I had open on my desktop seems to have become damaged...
On opening the batch, it fails to open... small dialogue pops up >> "failed to open quick scan file. Failed to read binary quick scan file."
Has anyone…
I have a gas-phase reactor system that uses the FID of a 7980A to analyze the product mixture. Currently, I have a pressure buildup (up to 30 psi - the carrier gas delivery pressure) when the system is stationary. When the gas sampling valve actuates…
Wondering if anyone has experience detecting acetic acid and formic acid using GC-FID HSS. I am trying to develop a method based on the limits described in USP <467> of 5000 ug/mL of each of the two solvents, but having a hard time seeing any peaks.
Good morning,
We have an autosampler (Agilent G4567A) for our GC-FID (7820A) and the following method for cleaning and injecting samples.
I have noticed that when the syringe pumps 2µL of sample for cleaning, it then pumps quite a large volume of…
hi community we are developing a method on short chain fatty acids in plasma sample, using a DB fatwax UI column on GC-FID. we are using diethyl ether as extraction solvent however our recovery of patient samples are not so good and looking to use Isoproponol…
I have a 6890N GC with an MSD and a GC that I am trying to qualify. The MSD works fine but when it comes to the FID the units are showing as mAU and not PA so it will not pass the validation test. Does anyone have any idea on how we can change the units…
Hi, I know this is an old thread, but I am having a very similar issue. I am wondering how did you know to replace the interconnect spring rod? How did you know this was the issue, and that it was not instead an issue with the FID board or the electrometer…
I have a 6890N GC with dual FID. The back column has a much higher flow rate than the front column. The two columns are identical and the setup for inlet, column and detector are identical. I have also swapped the EPC's between the two detectors. Seems…
I have Software Leak Test Data Wizard for VS Series Leak Detectors, but have problem to reinstall because folder Data was corrupted the file data.cab missing. Failed to install. Can anyone help without need to buy new CD Software ? withou need to buy…
Hello, I would appreciate any help possible with this question. I have an Ultivo LC/TQ and it is having the problem with autotuning. It fails due to spray stability. Due to this I am thinking it might be the nebulizer? I take it out and see good spray;…
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx showing a series of errors after delivery, guide for troubleshooting and resolving temperature-related error.
Background
When an AriaMx is delivered, it could take...
How to Access Manual Tune in GC/MS MassHunter and MSD Productivity ChemStation
Multiple Results
This Information Applies To: MassHunter acquisition software for GC/MS systems and MSD Productivity ChemStation for all Agilent GC/MS systems
Issue
Manual tuning lets you interactively set the MSD parameters, such as lens voltages and tuning masses...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to find the AriaMx software and firmware version that you have installed.
Steps to Follow
There are two different ways to find out AriaMx software version:
In the...