Dear all, I have a question for GCMS. I would like to know how to select the chemical name of a substance that I search from a search using NIST program into the selected MS spectrum and I need to know any trick of how to search the library very fast…
No. There is a QTOF specific collision cell EPC module. The software needs to recognize it.
G3850-60039 | Agilent EPC module
G3470-60550 | Agilent , Fitting and 1/16" tubing to go from the EPC module to the QTOF CC 1/16" Swagelok connection.
Is…
Durjoy123 would you please start a new forum post with your questions? Please include as much useful information as possible - instrument model number and age of the system, MassHunter Acquisition software version, which high vacuum pump type, the vacuum…
Hello,
I am going to move this post to the GC forum as they will have a better chance of helping. I assume you want to know how to change the front panel language to some other language.
Marty
Hi Kenforce,
In this case, I would run the pressure decay test, as you could have a small leak that is causing the inconsistency. I would also consider increasing your oven equilibration time by a 0.5min or so, just to ensure the column phase is at…
Hi Marty,
We have a FID and an MS connected to the same system. We only want to acquire the signal of FID, but if we want to report the method parameters we are “forced” to acquire both (we do not really know why and we have already ask the question…
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system run ends prematurely and the following error appears in the logbook: Run aborted on port x. Instrument error occurred on port x, Unusual...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The Agilent 2100 Bioanalyzer system electropherograms in the Agilent 2100 Expert software have a wavy, uneven baseline ( Figure 1 ).
Figure 1. Wavy, uneven baseline on Bioanalyzer...
This Information Applies To: Agilent AriaMx systems.
Issue
When IP addresses of an AriaMx instrument are reassigned, it will appear under the new and the previous IP address in the AriaMx Instrument Explorer. This situation can be prevented using...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Sometimes, for support purposes, it is necessary to send the diagnostic test result file to Agilent support representatives.
This file contains detailed information about the...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
How to change the discovery protocol port in the AriaMx software.
Steps to Follow
The AriaMx software uses the UDP Broadcast protocol for...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The instrument diagnostic tests should be run whenever it is suspected that there could be a fault with the instrument hardware.
Background
The instrument diagnostics consist...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Error 45 is displayed on the AriaMx instrument touch screen.
Background
Error 45 is shown when the temperature recorded by one or more thermistors is outside the expected...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx showing a series of errors after delivery, guide for troubleshooting and resolving temperature-related error.
Background
When an AriaMx is delivered, it could take...
How to Access Manual Tune in GC/MS MassHunter and MSD Productivity ChemStation
Multiple Results
This Information Applies To: MassHunter acquisition software for GC/MS systems and MSD Productivity ChemStation for all Agilent GC/MS systems
Issue
Manual tuning lets you interactively set the MSD parameters, such as lens voltages and tuning masses...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to find the AriaMx software and firmware version that you have installed.
Steps to Follow
There are two different ways to find out AriaMx software version:
In the...