Larger are the orifices of the cones, particularly the sample cone, more chance you have to get the IF/Bk pressure errors. Usually when the sample cone is too used then is passing too much air or whatever trough it at the interface, and the ICP senses…
I'm a new GC/MS user and I have the following error: Inlet: Pressure Pre Shutdown warning after changing the column of a Intuvo 9000 Device. The total flow target of 4mL +/-2mL/min fails and the leak rate doesnt' reach values below 11mL/min. Can anyone…
Hello,
I have inherited a 5975 MSD and when I go to autotune, there are no peaks present and the tune fails. I get alternating errors "Gain and Offset = 0 and peaks are too narrow" or "Tune action stopped: The valid Range for Ent Lens Offset is 0…
It may. I'll review the Report Template Editor Concepts Guide and your post (@wydnaa) and see how this works .As for how we would calculate this manually, I'd just divide the result but the expected value (in our case 0.02 ppm) and multiply this by 100…
I have a GC 6850 with an FID. I'll have to upgrade to Windows 10 soon, because Windows will no longer provide security updates for Windows 7. If I upgrade my computer to Windows 10, is there a ChemStation version that's compatible with the 6850 and Windows…
Hi, I am using a 6890 GC in split mode with an isothermal temperature and no flow ramp and operating in constant pressure mode. Please can you advise how using the setting constant makeup flow for the FID detector is different to constant column and makeup…
Won't start without a "Mating Connector"
I use RS232 to control the pump. The mating connector is not present,
The manual says short pins 4 and 5 and pins 8 and 9 of the IO port.
This results in ramp-up and fail.
What is the correct wiring for…
Hello,
Our 6545 QTOF has been idle for a few weeks. When I checked the computer today, I found that "communication failed" errors had started appearing a few days after the instrument was last put to Standby. I'm not sure what happened as I don't think…
Hi, We observed an error during autotune of QQQ GCMS as "Peak width gain failed", When it was occurred and what is the reason for the repeat error, Autotune was not completed due to " Peak width gain failed".
Please suggest the recommendations and possibility…
Hello Michael,
It's kind of a yes and no answer. Technically, the wavelength calibration will have failed because the strontium wavelength was not found - so you will see this if you check the results. Practically this is unlikely to impact operation…
This Information Applies To: All OpenLab CDS ChemStation Edition software-Standalone Workstation
Issue
After launching OpenLab ChemStation Online, the following error is shown: “ChemStation ChemMain has stopped working” . OpenLab ChemStation Online...
This Information Applies To: Agilent AriaMx, Software version 1.8 and later
Issue
The Aria Warm up Feature was introduced with Aria SW/FW 1.8 to reduce baseline drift. The warm-up feature is used to speed up the heating process that would normally...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
When a sample name starts with zero, the leading zero disappears from the exported data ( Figure 1 and Figure 2 ).
Background
Removing the leading...
This Information Applies To: Agilent 7890B GC system and 7697A headspace sampler
Issue
The 7697 Headspace Sampler can be configured to communicate directly with the 7890B GC. When this direct communication is configured, the 7697A headspace gets...
This Information Applies To: Agilent GC/MSD systems
Issue:
When performing MS tuning, there is error message "No Emission Current" and tune is aborted.
Steps to Follow
This error normally means that the selected filament is not working. Perform...
This Information Applies To: Agilent OpenLab CDS
Issue
Any desired processing method can be assigned to the current Result Set.
Requirements
A result set available to link the method to.
Correct Privilege (Role Membership) set up for the...
This Information Applies To: Agilent LC and CE Systems compatible with Lab Advisor
Issue:
Firmware is updated or downgraded when new features are added, or to fix some system bugs. It also solves compatibility issues when a new module is added to...
This Information Applies To: Agilent OpenLab CDS
Issue
This article shows how to export a report of peak area and retention time of a sequence in an Excel format.
Prerequisites
To be able to carry out the procedure as described, privileges...
This Information Applies To: Agilent OpenLab CDS
Issue
Reports in OpenLab CDS can be printed or saved manually in Data Analysys, or automatically during reprocessing, or acquisition.
Requirements
The user needs the following Roles and Privileges...
This Information Applies To: Agilent 5975 and 5977 Series GC/MSD systems.
Issue
During tuning, MassHunter prompted the error message: "MSD Fault- RFPA Difficulty", and tune action stopped.
Steps to Follow
Try to reconfigure the GC/MS....