hi all,
we have ICP-MS 7800 and getting error 1445. The content of the error is as follows:
"1445, Error: Plasma gas flow rate is too low." We can't ignite plasma.
Gas valves and gas line have been checked and there is no problem.
Does anyone…
Hello!
It would be very good to get step by step instruction and definition of each row on Splitter calculator and other calculators to configure our system.
The system uses SCD and FID detectors.
Target is to get ratio 3:1 between SCD and FID for…
I have a chemist who uses GC/MS and has been experiencing issues with running samples and when he connects to the workstation with GC/MS via VNC Viewer it causes the samples to fail and throw errors such as, "Cannon open file D:\MassHunter\GCMS\1\simulate…
Dear team,
I'm running 8890 GC-FID using back injector and front Detector FID. When, we uploaded sequence table, there's message appearing that sequence table rear injection isn't detected. Can anyone help to advise what to do with that?
Thanks…
Hello!
I am inquiring about a Turbo-V 3K-T High Vacuum Turbo Pump which unfortunately failed due to a bearing problem. I would like to receive information and advice on the following issues:
1. Is a repair kit available for the Turbo-V 3K-T pump?…
Hello,
That error usually means that the EM grating motor has failed and will need to be replaced. You should call Agilent support for an onsite call.
As for how can you continue working without the FLD. I assume you have other detector(s) on this…
I have the flex metal G3188-27501 ferrules. when it comes to the Inlet, the ferrules fit alright and I can tighten them onto the column. When it comes to the FID port, the ferrule is too long and I can't screw in the column to the outlet. If I really…
My knowledge of GCs is extremely limited. Currently we analyze for n-pentane only. The program was already set-up when I started working here.
Yes, an FID is present
1. Sampling vessel type unknown at this time.
2. I am expecting the range to be…
While removing a column from an Agilent mass spec 5977B the column broke off and I can't figure out how to remove it. I'm using MassHunter version 10.1.64.1 (12/15/2021) but not actually using the mass spec but only the FID on the back. If I start a sequence…
How do I convert the Peak Area (pA*s) measurements in a GC-FID lab report into mass/weight percent of components for analysed crude oil samples?
How do I characterise the n-paraffins and estimate the single carbon number (SCN) distribution from the…
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
When a sample name starts with zero, the leading zero disappears from the exported data ( Figure 1 and Figure 2 ).
Background
Removing the leading...
This Information Applies To: Agilent 7890B GC system and 7697A headspace sampler
Issue
The 7697 Headspace Sampler can be configured to communicate directly with the 7890B GC. When this direct communication is configured, the 7697A headspace gets...
This Information Applies To: Agilent GC/MSD systems
Issue:
When performing MS tuning, there is error message "No Emission Current" and tune is aborted.
Steps to Follow
This error normally means that the selected filament is not working. Perform...
This Information Applies To: Agilent OpenLab CDS
Issue
Any desired processing method can be assigned to the current Result Set.
Requirements
A result set available to link the method to.
Correct Privilege (Role Membership) set up for the...
This Information Applies To: Agilent LC and CE Systems compatible with Lab Advisor
Issue:
Firmware is updated or downgraded when new features are added, or to fix some system bugs. It also solves compatibility issues when a new module is added to...
This Information Applies To: Agilent OpenLab CDS
Issue
This article shows how to export a report of peak area and retention time of a sequence in an Excel format.
Prerequisites
To be able to carry out the procedure as described, privileges...
This Information Applies To: Agilent OpenLab CDS
Issue
Reports in OpenLab CDS can be printed or saved manually in Data Analysys, or automatically during reprocessing, or acquisition.
Requirements
The user needs the following Roles and Privileges...
This Information Applies To: Agilent 5975 and 5977 Series GC/MSD systems.
Issue
During tuning, MassHunter prompted the error message: "MSD Fault- RFPA Difficulty", and tune action stopped.
Steps to Follow
Try to reconfigure the GC/MS....
This Information Applies To: Agilent OpenLab CSD 2.5 and above
Issue
The integration optimizer helps find a suitable set of integration events. It allows integration parameters to be tuned via sliders (peak width, slope sensitivity, height reject...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue:
This article explains how to install the Agilent 2100 Expert software and connect a PC to an Agilent 2100 Bioanalyzer system.
Steps to follow:
The latest version of...