Paul thanks for your reply. I have looked for information about these traps because I have two RMSH-2 traps and I thought about using one for the carrier gas (He) and the other for the FID hydrogen. Anyway, I'm going to buy the hydrogen trap. Thanks …
In my experience, usually when a method fails to download to a 7820A GC it means that one of the zones on the GC is in a faulted state. This does not always get reported in the instrument actuals in ChemStation, so the best way to double-check this is…
Hello howard_sanford ,
I tried clearing the preferences for IDBrowser, and it did work when I used the old PCDL, but the "m/z" column in ID Browser did not show anything. So, I did it again and for the second time, the m/z of features showed up, but…
Dear Agilent,
I am trying to perform a "backflush scouting run", using the nice backflush wizard option in Chemstation rev. C.01.10, for configuration of a useful backflush time to my GC method. However, the backflush wizard unfortunately stops after…
Hi chemist85 , I'd like to inform you that our instrument problem was solved, and yes it caused by the broken UPS, the output voltage is dropped to 160 volts when igniting the plasma, and also the voltage was not stable at all and unfortunately, it also…
Yes, it is off on all gasses, always by roughly 20% (occasionally nearly 30% or as low as 15%, depending on the instrument). Air, Hydrogen, Makeup (N2), carrier (H2 or He) on every instrument (12 GC and 3 GC/MS, which haven't been evaluated). It's also…
It knows that the electrometer board is plugged into the main board and expects everything else to be there, too. The simplest suggestion is to power down, unplug the GC from the wall, remove the FID electrometer from the main board, button it back up…
My GC-FID says the following when I change the split ratio form 50:1 to 200:1: Front inlet flow limited. I dont know what I need to change further so it won't be limited. Does anyone have some tips
Hello,
We have a GC 7890A model equipped by tray (SN#CN90452624) and Autosampler (SN#7683) I am receiving the following message while trying to run sample followed by a shaking arm and beeping noise. Any help on what might cause the problem is greatly…
Good day Agilent, I am really humbled to join the community. I have a few inquiry I would like to make.
I am having a very noisy baseline every time I try to bake out using both ECD and FID,
When I analyze acetaldehyde using the FID it keeps the noise…
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
The torch, bonnet, and platinum shield plate must be installed after performing maintenance, or replacing with new components.
Items Required
Standard...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
The torch, bonnet, and shield plate must be removed and inspected during routine maintenance, and when troubleshooting plasma ignition problems. Faults with...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
This procedure tests for an air leak in the sample introduction system, or fault with spray chamber draining, by sealing the end of the torch with a piece...
This Information Applies To: 7700, 7800, 7850, 7900 Agilent ICP-MS instruments
Issue
Error messages related to gas flows can cause the plasma to shut off or disable plasma ignition.
The troubleshooting procedure in this article is applicable for...
This Information Applies To: Agilent ICP-MS systems (7700/7800/7850/7900/8800/8900)
Issue
Error messages related to water flow or water valve issues can cause the plasma to shut off or disable plasma ignition. While a warning message will still...
This Information Applies To: Agilent Fluorescence Detectors (FLD)
Issue
Sometimes it’s necessary to change FLD EX and EM wavelengths during a run since not all components will excite or emit at the same wavelengths. However, when the wavelength...
This Information Applies To: Agilent Analytical Scale LC Systems
Issue
To troubleshoot high backpressure within an HPLC system, it’s necessary to understand the expected pressure throughout an operating system. The total pressure for an LC is measured...
This Information Applies To: Agilent LC Samplers except dual needle multisamplers
Issue
High pressure in the LC sampler is sometimes due to a clog in the needle seat assembly, the needle, or the sample loop. The needle can pick up sample particulates...
This Information Applies To: All OpenLab CDS ChemStation Edition software-Standalone Workstation
Issue
After launching OpenLab ChemStation Online, the following error is shown: “ChemStation ChemMain has stopped working” . OpenLab ChemStation Online...
This Information Applies To: Agilent AriaMx, Software version 1.8 and later
Issue
The Aria Warm up Feature was introduced with Aria SW/FW 1.8 to reduce baseline drift. The warm-up feature is used to speed up the heating process that would normally...