Hello, I have a G1321B that showed errors during the OQPV. The FSE changed the flash lamp Iand the Intensity test is OK arround 10000 counts buen the and Raman ASTM Signal/Noise fail. I want to know if there are another test to do.
Hello I have an ICP-MS 7900. My Check Performace fails all the time. I washed the entire system and replaced the chambers and cone again. The same applies to oil changes. Nevertheless, my Check Performace fails. Can anyone help me with this? Or someone…
Hello,
I am expeirencing the same issue after having to reload E.02.02.1431. The quant report prints as one job and the chromatogram and the spectra reports (I'm printing a detailed report) print as a second job.
I've done as ron_tackett mentioned…
Hello vanphu, Thanks for the model information. On power on, the motor needs to move the pump to specified positions and if it fails to do so in a range of motor steps, it can give the error you mentioned. We advise to leave the pump stroke in auto to…
When doing autotune I get high precursor in mass 502. I get 12.79% and the limit is 12%. The manual says that it could be contaminated. The equipment has had preventive maintenance recently but it has now this problem. Previously it had a ratio of mass…
Hello,
Our lab currently uses a headspace-GC-FID to analyze for ethanol in blood samples. We have a multi-level, internal standard calibration curve as well as control samples at various concentrations that are analyzed in a sequence. Is there a way…
Anyone have experience with a 7890B causing abnormal signal attenuation and more signal noise than normal? The attenuation problem - the detector's AIB signal has a maximum signal of ~ 69,000 uV however the signal now tops out at ~30,000 uV in the ChemStation…
The Digest of upcoming webinars has been updated as of January 4.
Notable additions include:
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New Year resolution for my ICP-MS: I will keep my ICP-MS analysis free from contaminants…
Hello lperry ,
The document below explains what that error is, essentially it could be that an ALS is not ready for injection, or some other piece of hardware connected to the GC.
6890 GC Not Ready Messages (agilent.com) (bottom of page 9).
…
I changed my acquisition method from using front FID to back FID. I changed this in the acquisition method detector, signals, and columns sections. On my status tab, the detector is still showing front FID and the online signals is showing no options…
This Information Applies To: Agilent MassHunter Qualitative Analysis Software
Issue
Error message prompted “Access to the path C:\Users\AgilentMad\AppData\Local\Temp\FILESPEC.TXT is denied" during search using NIST MS Program in MassHunter Qualitative...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
When sending a run configuration from the AriaMx PC software, no run configuration is transmitted. The expected blue confirmation icon does not appear at the bottom of the touch...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
Can the AriaMx software be used on Windows 11?
Resolution
The AriaMx a nalysis software 2.0 has not been validated for Windows 11, so Agilent...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
How to control more than one AriaMx with one PC.
Resolution
If you connect the PC and instruments using an ethernet cable, you will not be able to establish multiple connections...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
In the Export Data menu, after exporting data in a LIMS format, the output file's name is incomplete.
Background
An example of everything after...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
The AriaMx Data saving behavior when priming experiments from the PC is dependent upon whether the user is logged in or a Guest and whether the user...
This Information Applies To: Agilent OpenLab CDS
Issue
Sequence Creation Template allows users to create a sequence template that identifies the order of injections or actions in the sequence.
This article outlines the step-by-step instruction...
This Information Applies To: Agilent 6100 and 6400 Series LC/MS Systems
Issue
Tuning a mass spectrometer involves optimizing the voltages applied to various optical elements in the ion path to achieve the required mass accuracy, resolution, and...
This Information Applies To: Agilent OpenLab ChemStation
Issue
In OpenLab ChemStation, creating a result set by combining multiple existing result sets can be useful in the following scenarios:
Combining single samples, sequences, or a combination...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
The AriaMx analysis software shows an error when attempting to open a data file.
Background
The AriaMx analysis software can show several errors when something is wrong...