What was the EM Voltage before the source cleaning and filament replacement? How old is the electron multiplier? They do not typically fail, the tune EMV setting slowly gets higher and higher. They typically work fine up to ~2500V or so and then the gain…
Hi mubashirraza, PCBs are not commonly sampled via headspace. SPE is more commonly used as a cleanup step followed by standard auto-sampler injection. PCBs are more often detected using MS or uECD due to their more selective operation. I've attached some…
Hello! I realize this is an old post but wanted to provide more details in case other users encounter the "Make directory failed" error in the future.
This is captured in Software Status Bulletins (SSB's) in a few places.
The solution, if you encounter…
Hi emilymorin ,
I'm glad you found a solution that works for your data sets. I have continued to investigate this issue, but your solution does not work for all of the data sets I have tested with. I suspect disabling the save file feature may work…
As per my knowledge after changing any component in GC (FID assembly,Injector liner parts,Column) the instrument need to be kept for conditioning about minimum of one hour other wise as you did three to four blank injections has to run. Due to the temperature…
Yes, the peaks are changed at every time in response, and may be a little shifted in retention time, but Ii tried to make autotune , but it failed , so Any suggestions
Hello, I am having troubles with the MS40+ pump I use for my ICP-MS machine. I did an oil change yesterday and cleaned out the inside as well as the filters (the oil was pretty low since I had forgotten to check it for a while) and now when I go to turn…
Hello, I am having troubles with the MS40+ pump I use for my ICP-MS machine. I did an oil change yesterday and cleaned out the inside as well as the filters (the oil was pretty low since I had forgotten to check it for a while) and now when I go to turn…
Hello
I recommend to replace X-belt.
P/N 5410047500 Belt timing – 880 mm
When initializing if the belt tension is not enough, It could be failed.
Please check it.
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx touch screen displays error code 90 after the Instrument Health Check (IHC), which happens when the AriaMx is switched on, or after running the onboard diagnostic tests...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx optical modules
Issue
AriaMx users can change which AriaMx optical modules are installed to upgrade the instrument capabilities or to troubleshoot.
Items Required
Any...
This Information Applies To: AriaMx real-time PCR system
Issue
Error 43 is displayed on the AriaMx touch screen. Error 43 is a voltage error and it normally indicates that the cartridge LED voltage or motor voltage being detected is abnormal. Sometimes...
This Information Applies To: Agilent 2100 Bioanalyzer system
Issue
Can I run qPCR samples containing Sybr® Green I on the Bioanalyzer?
Background
Sybr® Green I is an Intercalating Dye commonly used to detect amplification products in real...
This Information Applies To: Agilent 4200, 4150 and 2200 TapeStation.
Issue
Is it possible to analyze single stranded DNA (ssDNA) on the TapeStation? Which kit is the most suitable for analysis of ssDNA?
Resolution
Agilent does not offer any...
This Information Applies To: Agilent 4200 and 4150 TapeStation systems
Issue
How to Run the software installation verification on 4200 and 4150 TapeStation systems.
Background
The 4150 TapeStation model G2992A and 4200 TapeStation model G2991B...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, and Femto Pulse
Issue
Perform a capillary alignment when a new array is installed in your Agilent Parallel Capillary Electrophoresis instrument. An alignment may also be performed...
This Information Applies To: Agilent 4200 and 4150 TapeStation
Issue
Are the Agilent DNA and RNA ScreenTape assays denaturing?
Resolution
The DNA ScreenTape assays in the TapeStation portfolio are not denaturing. Only the RNA and High Sensitivity...
This Information Applies To: Agilent LC pumps with manual purge valve.
Issue
A good practice before using a system is to purge the system to remove air. This is done by observing the clear tubing from the solvent bottle as well as the waste line...
This Information Applies To: ICP-MS MassHunter 4.x and 5.x
Issue
Unable to open a batch in offline data analysis, or the batch is empty.
If the ICP-MS MassHunter software closes unexpectedly, there is a power outage, or the ICP-MS and computer...