Hi everyone,
We are using a UV-VIS-NIR model Cary 5000. Recently when we validated the instrument. However, at the wavelength accuracy test using the Deuterium lamp, we found that 486 and 656.1 nm emission lines have been split into two emission lines…
Troubleshooting report generation in Chemstation. We have successfully generated 100s of reports using the report template and reprocessing when a run is disrupted. I have to sequences that have failed to run a report and I can't get it to via our usual…
It looks like theres a problem with the back inlet/back autosampler - the gc does not recognize it anymore - but it seems to be defined within the method, meaning it has a inlet temperature ect.
Did you change something regarding the back inlet? or…
After a failed methamphetamine quantitation, it was noticed that the methamphetamine peak shape on our GC/FID instruments has been consistently poor or deteriorating through out a run. This has been happening on both of our GC/FID instruments (all 3 columns…
Hi, I ran my batches with GC-FID under MassHunter Quant, but I cannot generate any reports. The error popped up during generating which is "Error: 'QuantDataProvider' object has no attribute 'FormatDateTime'." Has anybody faced with this issue to help…
Hi
Either there is leak or loop is not filling properly with sample for low area.
And for too hot transferline, may be PC board or sensor is malfunctioning or faulty of headspace.
You can change column or trim the column from inlet and detector…
We recently switched to MH 12.1 for our 6495C. This version of acquisition does not have tune context. Instead the autotune is in the TQ tab of the method.
When I request tune control, it does not change the TQ parameters. It only changes the temps…
The Signal-to-Noise function is better to work with printer, since there are more information on the print out than on screen, virtual printer will also do the job, When you started the function there will be guidance at the bottom of the window, it will…
We have a GCMS(5975C, intert EI source) which had been out of order since long 6 months due to ALS tray issue. After we installed tray, we cleaned ion source, replaced filaments, cleaned inlet, vent line and replaced split vent trap cartridge. Then tune…
This Information Applies To: Agilent 4200, 4150 and 2200 TapeStation.
Issue
Is it possible to analyze single stranded DNA (ssDNA) on the TapeStation? Which kit is the most suitable for analysis of ssDNA?
Resolution
Agilent does not offer any...
This Information Applies To: Agilent 4200 and 4150 TapeStation systems
Issue
How to Run the software installation verification on 4200 and 4150 TapeStation systems.
Background
The 4150 TapeStation model G2992A and 4200 TapeStation model G2991B...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, and Femto Pulse
Issue
Perform a capillary alignment when a new array is installed in your Agilent Parallel Capillary Electrophoresis instrument. An alignment may also be performed...
This Information Applies To: Agilent 4200 and 4150 TapeStation
Issue
Are the Agilent DNA and RNA ScreenTape assays denaturing?
Resolution
The DNA ScreenTape assays in the TapeStation portfolio are not denaturing. Only the RNA and High Sensitivity...
This Information Applies To: Agilent LC pumps with manual purge valve.
Issue
A good practice before using a system is to purge the system to remove air. This is done by observing the clear tubing from the solvent bottle as well as the waste line...
This Information Applies To: ICP-MS MassHunter 4.x and 5.x
Issue
Unable to open a batch in offline data analysis, or the batch is empty.
If the ICP-MS MassHunter software closes unexpectedly, there is a power outage, or the ICP-MS and computer...
This Information Applies To: Agilent OpenLab CDS versions 2.4 or higher.
Issue
How to preview result files using various Report Templates in OpenLab CDS versions 2.4 or higher.
Requirements
The user has the result set loaded in OpenLab CDS...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data ON.
Issue
An 'Authentication failed' error message appeared after entering user name and password when attempting to download a...
This Information Applies To: ICP-MS MassHunter with Spectroscopy Database Administrator (SDA) and Protect Local Data On.
Issue
With Spectroscopy Database Administrator (SDA) and Protect Local Data turned on, batches are not accessible through file...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
Scratches on AriaMx optical modules can lead to a reduction in their performance.
Background
Scratches on an AriaMx optical module are shown in Figure 1 .
Figure 1 ....