You've got column in your column. A bad cut usually just results in tailing. Doesn't sound like the rear was touched, recut the inlet side and try again.
Hello,
No, you cannot create custom sample types in CDS. You can use an existing field like sample label to mark specific injections if you need more delineation than the sample types can provide.
Marty
Hello,
To check if you have access to a core facility in iLab, log into your iLab account and navigate to the core facility's page. If you are not prompted to request access and can view sections such as “About our Core,” “Request Services,” or “Schedule…
Hi Sabbas,
if you have measured a batch and click the print button, all method parameters are shown in the report. I’m not sure if you can print the report of method solely without having measured a sample. I would in that case just measure a blank…
Here a list of suggestions to try if encountering an error 155 on ELSD:
Make sure driver is at least A.01.07 DU1. Along with that, make sure the firmware and software is compatible with the driver.
Consider lowering the data rate (40 Hz if this…
As " alfausett " said, in case of headspace much depends upon sample matrix along with other factors. Honestly i am bit surprised that you are fine when injecting as liquid. In case of the liquid majority have issue with acetic acid peak shapes at some…
It all depends how old is your column or how it is handled when not in use. This is pretty much normal with majority of the columns when used in temperature programming. Some vendors claim to provide "zero bleed" columns but honestly there are many if…
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx touch screen displays error code 90 after the Instrument Health Check (IHC), which happens when the AriaMx is switched on, or after running the onboard diagnostic tests...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx optical modules
Issue
AriaMx users can change which AriaMx optical modules are installed to upgrade the instrument capabilities or to troubleshoot.
Items Required
Any...
This Information Applies To: AriaMx real-time PCR system
Issue
Error 43 is displayed on the AriaMx touch screen. Error 43 is a voltage error and it normally indicates that the cartridge LED voltage or motor voltage being detected is abnormal. Sometimes...
This Information Applies To: Agilent 2100 Bioanalyzer system
Issue
Can I run qPCR samples containing Sybr® Green I on the Bioanalyzer?
Background
Sybr® Green I is an Intercalating Dye commonly used to detect amplification products in real...
This Information Applies To: Agilent 4200, 4150 and 2200 TapeStation.
Issue
Is it possible to analyze single stranded DNA (ssDNA) on the TapeStation? Which kit is the most suitable for analysis of ssDNA?
Resolution
Agilent does not offer any...
This Information Applies To: Agilent 4200 and 4150 TapeStation systems
Issue
How to Run the software installation verification on 4200 and 4150 TapeStation systems.
Background
The 4150 TapeStation model G2992A and 4200 TapeStation model G2991B...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, and Femto Pulse
Issue
Perform a capillary alignment when a new array is installed in your Agilent Parallel Capillary Electrophoresis instrument. An alignment may also be performed...
This Information Applies To: Agilent 4200 and 4150 TapeStation
Issue
Are the Agilent DNA and RNA ScreenTape assays denaturing?
Resolution
The DNA ScreenTape assays in the TapeStation portfolio are not denaturing. Only the RNA and High Sensitivity...
This Information Applies To: Agilent LC pumps with manual purge valve.
Issue
A good practice before using a system is to purge the system to remove air. This is done by observing the clear tubing from the solvent bottle as well as the waste line...
This Information Applies To: ICP-MS MassHunter 4.x and 5.x
Issue
Unable to open a batch in offline data analysis, or the batch is empty.
If the ICP-MS MassHunter software closes unexpectedly, there is a power outage, or the ICP-MS and computer...