That is certainly worse. There's one last thing to try that is not invasive. Create a blank method that is, oh, 2 or 3 hours long with the oven at your normal final oven temperature and the electron multiplier turned down to, oh, 700V. You want the hydrogen…
The injection port must have sufficient flow through it to eliminate any possibility of oxygen entering the system. The Split/Splitless injection port needs 20 ml/min or more going through it for that to happen. 20 ml/min of gas is a very small amount…
Hello, the time is taken from the computer clock. Changing the time during a run will make the times on the samples change. You cannot manually edit the time on a run. Your data going forward will reflect the correct time.
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Things to consider:
Did you purchase additional required install supplies from Agilent, or will you be providing your own?
Did you purchase sufficient supplies to begin normal operations of the…
Hi,
you can override the mass axis settings, but be advised, that this can cause the loss of counts.
To do a manual mass axis setting do the following:
Go to "Options" and activate "Override Hardware Settings Function in Tune"
In your Batch…
Hello,
For ESTD and ESTD% Chemstation uses the following formulas to calculate compound amounts:
It is not possible to change how these calculations are performed. You would have to perform the concentration calculation you mentioned in the report…
Good morning Serge, today I turned on my ft ir 630 after a few months and I also encountered the same problem as you. Can I ask you how you solved it? Thank you.
Giuseppe
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx touch screen displays error code 90 after the Instrument Health Check (IHC), which happens when the AriaMx is switched on, or after running the onboard diagnostic tests...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx optical modules
Issue
AriaMx users can change which AriaMx optical modules are installed to upgrade the instrument capabilities or to troubleshoot.
Items Required
Any...
This Information Applies To: AriaMx real-time PCR system
Issue
Error 43 is displayed on the AriaMx touch screen. Error 43 is a voltage error and it normally indicates that the cartridge LED voltage or motor voltage being detected is abnormal. Sometimes...
This Information Applies To: Agilent 2100 Bioanalyzer system
Issue
Can I run qPCR samples containing Sybr® Green I on the Bioanalyzer?
Background
Sybr® Green I is an Intercalating Dye commonly used to detect amplification products in real...
This Information Applies To: Agilent 4200, 4150 and 2200 TapeStation.
Issue
Is it possible to analyze single stranded DNA (ssDNA) on the TapeStation? Which kit is the most suitable for analysis of ssDNA?
Resolution
Agilent does not offer any...
This Information Applies To: Agilent 4200 and 4150 TapeStation systems
Issue
How to Run the software installation verification on 4200 and 4150 TapeStation systems.
Background
The 4150 TapeStation model G2992A and 4200 TapeStation model G2991B...
This Information Applies To: Agilent 5200/5300/5400 Fragment Analyzer, and Femto Pulse
Issue
Perform a capillary alignment when a new array is installed in your Agilent Parallel Capillary Electrophoresis instrument. An alignment may also be performed...
This Information Applies To: Agilent 4200 and 4150 TapeStation
Issue
Are the Agilent DNA and RNA ScreenTape assays denaturing?
Resolution
The DNA ScreenTape assays in the TapeStation portfolio are not denaturing. Only the RNA and High Sensitivity...
This Information Applies To: Agilent LC pumps with manual purge valve.
Issue
A good practice before using a system is to purge the system to remove air. This is done by observing the clear tubing from the solvent bottle as well as the waste line...
This Information Applies To: ICP-MS MassHunter 4.x and 5.x
Issue
Unable to open a batch in offline data analysis, or the batch is empty.
If the ICP-MS MassHunter software closes unexpectedly, there is a power outage, or the ICP-MS and computer...