Thanks, Marty! I'm unfamiliar with intelligent reporter, but it looks like that's what I need. This would be for a single injection. I would need it to display as another line under the main results, with an obvious notation, like pass/fail or reportable…
Hello, I have the new MassHunter. Well, my P/A factor has failed. :-( do I correct this? I don't understand how to correct it. I am supposed to select a measurement from the "Load Mass List from Method". and added it. Unfortunately, the Current Value…
We are trying install OpenLab LTS 01.11 Aug 2022 onto our Windows 10 system; however, the System Preparation Tool states that the Check Pending Reboot step fails even after rebooting the computer.
This is a known issue with the software, but there is…
The signal count is lower between the DFTTP/Degrad check with each analytical run. The analytical run acquisition is pointing to the dfttp tune file.
A new syringe has been replaced. Inlet maintenance is done every 4-5 analytical runs; this instrument…
We have intention to upgrade existing Chemstation B version to OpenLab Chemstation C.01.10 version for 6890N and 6890A GC both equipped with TPI inlet (from VAR) and FID.
We are not sure if the upgraded OpenLab CDS able to recognise or support TPI inlet…
Hello, friends! We have installed a new AAS 280FS device. After installation, the device fails Frequency Diagnostic and Power supply Diagnostic tests according to the SVD software. Please advice, what we can do? Thank you.
Thanks for your quick response
but i want to put this limits ( for example 90% to 110%) in my CC editor and in my report called the final result (for example 95%) PASSED and (for example 85%) FAILED. So , how can i translate this limits for different…
Hi all,
I work on a 6470A QQQ. The MS was shut down for maintenance, change of oil of the rough pump, source cleaning, AJS ESI needle replacement and capillary replacement were performed.
Rough vac and high vac values are better than before shutting…
Hello igorvlad
I’m sorry for the delayed reply to your message. Do you still need assistance with this? If you do, please take into consideration the notes below. However, if the issue was resolved, could you please share what the resolution was?…
Thank you for your advice. Unfortunally not only EM test failed but several others as well. we tried to run it last,first, and even not to run it at all
This Information Applies To: Agilent 6820, 6890, 7820A GC systems with a Split/Splitless (SSL) inlet
Issue
Non-volatile sample matrix components will accumulate in the inlet liner and impact on analytical performance. The inlet liner should be changed...
This Information Applies To: Agilent headspace samplers (HS)
Issue
GC cycle time needs to be calculated correctly. Too short a GC cycle time will reduce sample quality and possibly stop the analysis prematurely. Too long GC cycle time can cause...
This Information Applies To: Agilent 7820A GC
Issue
7820A GC is designed with simplified keypad that comes with five buttons. They are Stop, Prep Run , Start, Up and Down arrow buttons. Changing the IP address requires a different method compared...
This Information Applies To: Agilent Single Needle Autosamplers
Background
Sometimes the user may observe liquid flowing from Port four on the autosampler injection valve. During an injection sequence, it is normal to have liquid from port four...
This Information Applies To: Agilent 4200, 4150, 2200 TapeStation systems
Issue
Can I run an assay using the ladder or sample buffer from a different assay if I have run out of the appropriate assay ladder or sample buffer? Is it possible to run...
This Information Applies To: Agilent ICP-MS 7700, 7800, 7850, 7900, 8800, and 8900 systems
Issue
Peristaltic pump tubing that has lost its elasticity will not deliver the sample to the nebulizer correctly. When the pump tubing appears limp or flattened...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx touch screen displays error code 90 after the Instrument Health Check (IHC), which happens when the AriaMx is switched on, or after running the onboard diagnostic tests...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx optical modules
Issue
AriaMx users can change which AriaMx optical modules are installed to upgrade the instrument capabilities or to troubleshoot.
Items Required
Any...
This Information Applies To: AriaMx real-time PCR system
Issue
Error 43 is displayed on the AriaMx touch screen. Error 43 is a voltage error and it normally indicates that the cartridge LED voltage or motor voltage being detected is abnormal. Sometimes...
This Information Applies To: Agilent 2100 Bioanalyzer system
Issue
Can I run qPCR samples containing Sybr® Green I on the Bioanalyzer?
Background
Sybr® Green I is an Intercalating Dye commonly used to detect amplification products in real...