Hello Agilent community,
I have recently been 'Recovery Test in GMP' of Openlab 3.4 (Build 3.4.0.242) in a standalone environment using the Windows Hyper-V feature.
During the testing, I found the following two issues
First, a warning message…
I don't think it would have a problem as long as you're not trying to connect with both software platforms at the same time. I've seen other customers do similar things (GCMS/FID, using MSD Chemstation for MSD work and GC Chemstation for FID work).
Dear Community
I am using a GC/FID from Agilent with Openlab CDS. The GC/FID has to columns (front and back) which gives a slightly different retention time for the same substance. I use both lines, one for the measurement and the other for the control…
I work in a small, environmental lab. We test aluminum levels in serum using ICP-MS. We can run batches of 250 samples at a time. We dilute 500 microliters of serum to 5 ml using 0.2% HNO3. We calibrate using 1, 5, 10, and 20 ppb Aluminum std. At the…
Hello, Just to add on to dnprulz 's reply, the expression that he provided will work in OpenLab Custom Calculator and should perform what you are looking to do. However, if you want the pass/fail logic to be set on the report template then you will want…
We have OpenLab 2.1 (with content manger) running our GC and LC systems. We have successfully been running 2 x GC and 6 x LC systems however this morning on two of the systems we can see the following error:
Acquisition
Failed to connect to the…
Good morning,
We have an Agilent 7820A GC-FID equipped with a G4567A autosampler.
In the middle of a sequence, the system gave the following errors:
ALS Failure State: Preparing Samples
ALS Failure Code 945 : Autoinjector back tower plunger…
Update: I checked filament and looks fine. Weird when switching from EI to CI source the tune fails 3x in a row and then passes every time after that. This happened twice after switching source. The tunes that pass though do not seem like everything is…
Hi Tom, we were told to upgrade to version 10.1 and it solved this issue. However, we found different strange behavior of manual integration. General integrator sometimes fail to integrate peak while manually integrating. What I still don't understand…
Hello, From the screenshot you posted the error that appears to be aborting the method run is "Failed to set injection volume". For a headspace sampler the injection volume should be the sample loop volume which is part of the instrument configuration…
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software version B.02.08 or later
Issue
When printing a report to PDF or HTML with the 2100 Expert software, the error "Failed to Generate Report" appears.
Background
This error...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue
Resetting upper or lower markers from their automatically assigned settings in the Agilent 2100 Expert software.
Background
The Agilent 2100 Expert software...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert Software
Issue
Samples with a broad signal such as NGS smears should be analyzed by setting up a region. Analyzing a region is also termed smear analysis.
Steps to Follow...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software without Security Pack addon
Issue
The 2100 Expert software gives a counter mismatch error in the log book which may lead to data loss (blank lanes). Specifically...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software
Issue
The DV 200 score is a quality score for evaluating quality of RNA derived from formalin-fixed paraffin-embedded (FFPE) samples established by Illumina Inc. in 2016. It represents...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software, RIN NA, Error 4501, RNA 6000 Nano kit (p/n 5067–1511 ), RNA 6000 Pico kit (p/n 5067–1513 )
Issue:
The RIN is not displayed in the software or shows as NA. If the RIN is NA, the...
This Information Applies To: 2100 Bioanalyzer, 2100 Expert software, RNA 6000 Nano kit (p/n 5067-1511), RNA 6000 Pico kit (p/n 5067-1513)
Issue:
Which assay should be selected in the Agilent 2100 Expert software when running yeast total RNA samples...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software, RNA assay, DNA assay, Protein assay
Issue:
The X-axis description toggle icon in the Agilent 2100 Expert software toolbar ( Figure 1 ) does not change the X-axis from time...
This Information Applies To: 2100 Bioanalyzer systems, 2100 Expert software
Issue: W hen trying to launch the Agilent 2100 Expert software, the process aborts and the user sees run-time error message :
Run-time error '50003 ' often indicates...
This Information Applies To: 2100 Expert software
Issue:
Sometimes the text and images can appear to be the wrong size and in the wrong place in PDF reports generated in Agilent 2100 Expert software (see Figure 1 ).
Figure 1 . Example of wrong...