Hello, I have an issue when I try to install OpenLab CDS EZChrom Version A.04.07 The plan is to install EZChrom on a Citrix to allow the user to retrieve files from ECM for review or reintegration. I start the installation and select the Installation…
Hello mr.white, You can do this with a sequence summary report template: Use 'Multi Signal Plot Overlaid' as you've done already; in the properties, the signals need to be overlaid. You may group by signal e.g. FID Front signal/ FID Back signal or, if…
Hi ronin, It sounds like you have a 7694A with the newer headspace mainboard (7694B) that didn't have the visible changeable battery. In this case the ability of the board to retain stored parameters has failed due to this battery failing. The only fix…
Hi Jennifer We had an GC-MS issue in the past where the rough pump was starting to fail and as a result kept drawing too much current, causing some of the fuses to fail. We also had an issue with a rough pump (on a LC-MS) which was blowing fuses when…
Csiquet_flex2000 my guess for your 4 signal sources the Save check box is unchecked, so you don't see them as an online signal during acquisition nor as a saved raw data file. The Signal settings under the GC Parameters is only for GC based detectors…
I have seen cases where the rough pump shuts down because it's working too hard, which will cause the MSD to shut down also. Typically the MSD will have an error message of "Vac Sys Fail" or something similar.
After servicing pump, test still fails. We are using n-heptane as solvent/carrier, is correct to use n-heptane for the pressure/leak test? Or, do we need to do it with isopropanol?
Hi dubang69, Im also using export to CDF in OpenLAB 2.3 and OpenLAB 2.2 (with Data Export Addon). Unofrtunatelly second step for these revisions is to open CDF in some open source software as noreuter recommends. Im using lightweight utility UniChrom…
Hello,
I will assume you mean you are using the backup restore tool for CDS 2.4 not the ECM XT import scheduler. If you have setup an import scheduler task to back the ECM-XT system up that would be self-referential and would not actually back anything…
Sounds good. Just wanted to double check why it was not working. I had a noise and drift test fail before on LabAdvisor and it was due to a test not functioning properly. The Leak test and Pressure test both passed and system has been working fine. Thanks…
This Information Applies To: Agilent 4200 TapeStation 4150 TapeStation, TapeStation controller software
Issue
The system verification can be run to check the TapeStation performance, for example, when you suspect an instrument hardware fault.
...
This Information Applies To: Agilent 4200 and 4150 TapeStation software.
Issue
How to uninstall and reinstall the 4200 and 4150 TapeStation software.
Background
An uninstallation and reinstallation of the TapeStation software should be performed...
This Information Applies To: 2200 TapeStation instruments, 2200 TapeStation controller software
Issue:
The Agilent 2200 TapeStation controller software won't launch but displays the correct serial number in the top-right corner of the loading screen...
This Information Applies To: 4200, 4150 and 2200 TapeStation, TapeStation analysis software A02.02 or higher.
Issue:
When using the Agilent 4200, 4150 and 2200 TapeStation systems, the DV 200 of FFPE RNA samples can be calculated within the TapeStation...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, ProSize Data Analysis Software
Issue
How to export a ladder as a size calibration file and import it into a different run in ProSize.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
It is possible to set up the 2100 Expert software so that the files are automatically exported each time a chip run is complete.
Steps to Follow
To turn...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue:
How to identify and troubleshoot late migration of the ladder, marker, and sample peaks in data generated on the Agilent 2100 Bioanalyzer system.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
If communication between the 2100 Bioanalyzer and the PC cannot be established, or if an intermittent communication loss occurs, follow the instructions in...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
Instructions on how to import from or export data into LIMS software.
Steps to Follow
Data import
When importing sample names and sample comments from...