Hello Agilent community,
I have recently been 'Recovery Test in GMP' of Openlab 3.4 (Build 3.4.0.242) in a standalone environment using the Windows Hyper-V feature.
During the testing, I found the following two issues
First, a warning message…
I don't think it would have a problem as long as you're not trying to connect with both software platforms at the same time. I've seen other customers do similar things (GCMS/FID, using MSD Chemstation for MSD work and GC Chemstation for FID work).
Dear Community
I am using a GC/FID from Agilent with Openlab CDS. The GC/FID has to columns (front and back) which gives a slightly different retention time for the same substance. I use both lines, one for the measurement and the other for the control…
I work in a small, environmental lab. We test aluminum levels in serum using ICP-MS. We can run batches of 250 samples at a time. We dilute 500 microliters of serum to 5 ml using 0.2% HNO3. We calibrate using 1, 5, 10, and 20 ppb Aluminum std. At the…
Hello, Just to add on to dnprulz 's reply, the expression that he provided will work in OpenLab Custom Calculator and should perform what you are looking to do. However, if you want the pass/fail logic to be set on the report template then you will want…
We have OpenLab 2.1 (with content manger) running our GC and LC systems. We have successfully been running 2 x GC and 6 x LC systems however this morning on two of the systems we can see the following error:
Acquisition
Failed to connect to the…
Good morning,
We have an Agilent 7820A GC-FID equipped with a G4567A autosampler.
In the middle of a sequence, the system gave the following errors:
ALS Failure State: Preparing Samples
ALS Failure Code 945 : Autoinjector back tower plunger…
Update: I checked filament and looks fine. Weird when switching from EI to CI source the tune fails 3x in a row and then passes every time after that. This happened twice after switching source. The tunes that pass though do not seem like everything is…
Hi Tom, we were told to upgrade to version 10.1 and it solved this issue. However, we found different strange behavior of manual integration. General integrator sometimes fail to integrate peak while manually integrating. What I still don't understand…
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New Year resolution for my ICP-MS: I will keep my ICP-MS analysis free from…
This Information Applies To: Agilent 4200 TapeStation 4150 TapeStation, TapeStation controller software
Issue
The system verification can be run to check the TapeStation performance, for example, when you suspect an instrument hardware fault.
...
This Information Applies To: Agilent 4200 and 4150 TapeStation software.
Issue
How to uninstall and reinstall the 4200 and 4150 TapeStation software.
Background
An uninstallation and reinstallation of the TapeStation software should be performed...
This Information Applies To: 2200 TapeStation instruments, 2200 TapeStation controller software
Issue:
The Agilent 2200 TapeStation controller software won't launch but displays the correct serial number in the top-right corner of the loading screen...
This Information Applies To: 4200, 4150 and 2200 TapeStation, TapeStation analysis software A02.02 or higher.
Issue:
When using the Agilent 4200, 4150 and 2200 TapeStation systems, the DV 200 of FFPE RNA samples can be calculated within the TapeStation...
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Femto Pulse, ZAG DNA Analyzer, ProSize Data Analysis Software
Issue
How to export a ladder as a size calibration file and import it into a different run in ProSize.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
It is possible to set up the 2100 Expert software so that the files are automatically exported each time a chip run is complete.
Steps to Follow
To turn...
This Information Applies To: 2100 Bioanalyzer system, 2100 Expert software
Issue:
How to identify and troubleshoot late migration of the ladder, marker, and sample peaks in data generated on the Agilent 2100 Bioanalyzer system.
Background
...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
If communication between the 2100 Bioanalyzer and the PC cannot be established, or if an intermittent communication loss occurs, follow the instructions in...
This Information Applies To: Agilent 2100 Bioanalyzer system, 2100 Expert software
Issue
Instructions on how to import from or export data into LIMS software.
Steps to Follow
Data import
When importing sample names and sample comments from...